management of all of bigspark’s client operations activity, including building and managing a team in line with future company scale
contribution to the creation of project delivery plans
coordination of project resourcing and consultant management
organise and attend client project meetings where needed
management of end-to-end Statement of Work process
actively monitor and manage existing SoW renewals and identify further opportunities
document, track and maintain project information in project management tool
liaison with Finance to monitor projects, reporting on progress, budget, forecasts
Requirements
minimum 5 years experience within a senior operational management role, preferably in a SME environment
A good team player who is also a great leader
deep technical knowledge not essential, however you may have worked for a technology company or a professional services consultancy
A problem solver who seeks out opportunities to provide a more efficient and proactive service
understanding of project management principles including planning, risk management and communications - within agile and waterfall projects
proven experience with senior client stakeholder management as well as internal and external partners
experience managing Statements of Work including familiarity with managing project budgets and planning resource allocation
ability to maintain a high level of collaboration, motivation and engagement with clients and team members
marketing manager
Benefits
laptop
Responsibility
develop and lead bigspark’s overall marketing strategy, aligned with our commercial objectives, and direct the execution of all marketing activities
manage the marketing budget and build the team's capabilities to support our growth ambitions
develop bigspark’s brand strategy and positioning, raising our brand awareness and profile in key markets and across key business areas
drive our digital marketing positioning
execute marketing campaigns customised to fill and grow our lead pipeline with high quality leads across our new practice model
champion a customer-centric approach and culture in everything we do – working closely with the board, functional heads of departments and key stakeholders
contribute to the planning, organisation and execution of various events, such as customer events, conferences, exhibitions, careers fairs
provide ongoing reporting to the board, develop actionable insights, test and learn approaches to new initiatives
Requirements
proven experience and success across all disciplines of marketing - strategy, branding, digital, social media, communications and PR
ambitious with a driven personality, not only highly analytical and strategic but also creative and hands-on in nature
highly collaborative people-person who can balance strategy with short and long-term growth objectives
growth and strategic marketing mindset who can work with and inspire founders, exec team and investors to attain their big ambitious expansion plans
management accountant
Benefits
laptop
Responsibility
to provide full monthly management & KPI pack
responsible for the balance sheet and P&L
maintaining all ledgers
cash flow reporting
assisting with annual budgets and monthly forecasts
treasury
overseeing AP & AR
overseeing the monthly sales invoices to ensure they are accurate and timely
Requirements
full professional accountancy qualification
minimum 5 years’ experience in management accounts
solid understanding of the balance sheet and reconciliations
experience of group reporting
self-starter, who can pick up tasks quickly and understand the bigger picture
commercial understanding and business acumen
advanced working knowledge of Xero
ability to manage multiple and sometimes conflicting deadlines and support the business within a busy environment
scrum master
Requirements
A strong understanding of the Agile manifesto and its principles
experience of changing organisational, team or department mindsets, cultures and structures
solving problems with and for the scrum team
understanding of technical delivery frameworks and methodologies
experience of applying empirical process control
we're looking for someone with experience of successful Scrum adoption along with a Scrum Master certification
good knowledge of automated testing frameworks
you'll need good knowledge of modern development practices and tools, such as extreme programming, test driven development and continuous integration
Responsibility
acting as the process owner for the team, and maintaining the relationship with the project's key stakeholders
building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged
install and manage an Agile methodology and framework into technical delivery projects
manage multi scrum teams on a daily basis
facilitating discussion, decision making, and conflict resolution
encouraging the team to build relationships to promote internal and external communication, improving transparency, and sharing information with all interested parties
sales manager
Responsibility
originate, shape and convert a portfolio of sales opportunities aligning bigspark’s value proposition to clients’ strategic ambitions
deliver agreed financial targets on a monthly, quarterly and annual basis
develop relationships with key decision-makers at new clients
take ownership, develop and progress any personal leads created, including leads provided by the business
operate with selected external partner organisations to identify and pursue third party generated leads and referrals
ensure all leads, opportunities and client accounts are identified, managed and regularly updated on the Monday.com CRM platform
influence client’s decision making process and advise solutions
present, promote and sell services to new customers
Requirements
proven experience creating, and leading large, complex, strategic sales opportunities
track record of originating sales and relationships with C-suite at emerging clients
demonstrate an ability for independent thinking and an entrepreneurial mindset
articulation of business case and business acquisition led thinking, demonstrating the ability to identify sound business growth opportunities
strong business and commercial acumen to drive ideation and deal shaping
experienced and credible trusted partner with long-standing clients, in turn influencing the client’s selection process and evaluation criteria
orchestrating multi-party opportunities across a technology or business partnerships/ecosystem
demonstrable experience within a senior new business sales role is essential, along with a prior knowledge of selling technology consulting solutions within both the corporate and SME sectors
technical project manager
Responsibility
responsible for leading a full program of projects within one of bigspark’s strategic accounts
work closely with senior stakeholders to develop new business opportunities and long term account strategies
lead the direction and determine strategy for project delivery
lead on strategic matters with internal and external stakeholders
operate at strategic, operational and tactical levels as required
responsibility for project profit and loss
oversee existing teams allocated to the program and future resource planning
people management such as 121s, appraisals, and setting of goals and objectives
Requirements
significant experience of successfully leading and delivering projects and programs within a technical financial services environment
experience of transformation programs coupled with a strong approach to stakeholder management
experience of setting up and running an Agile team
experience of Data Engineering / Software Engineering
experience of delivering to clients who are using Agile delivery and planning approach
experience delivering programs / projects from a 3rd party supplier perspective
confident and willing to dive into detail with past hands-on experience
knowledge of the software development lifecycle
key account manager
Responsibility
deliver agreed financial targets on a monthly, quarterly and annual basis
develop relationships with key decision-makers
initiate and coordinate development of action plans to penetrate new areas within the account
influence client’s decision making process and advise solutions
present, promote and sell bigspark solutions to both existing and new stakeholders within your key account
manage solution/proposition and relevant client demonstrations
effectively forecast sales opportunities, while tracking and predicting sales success
proactively drive revenue, contract renewals, growth opportunities, customer satisfaction and recommendations to enhance customer experience
Requirements
experience building excellent client relationships at all levels within large enterprise organizations – preferably within Financial Services
demonstrable experience of key account management with a track record of growing relationships and revenues
experience working in a fast-paced, high growth software company where change is a constant
proven experience creating, and leading large, complex strategic sales opportunities
strong business and commercial acumen
experienced and credible trusted partner able to influence the client’s selection process and evaluation criteria
bachelor's degree or equivalent education/experience
6+ years' consultative sales / account management experience preferably in a high technology environment
engineer
Benefits
laptop
Requirements
degree in Computer Science, Machine Learning, or a related field