BIG LITTLE FISH Salary
57 CARMEL ROAD SOUTH DARLINGTON DL3 8DW
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Earnings on positions in BIG LITTLE FISH
BIG LITTLE FISH is looking for employees for positions:
sales support executive
Working hours
- full-time | Permanent
Benefits
- company car
Responsibility
- you will manage and maintain their dedicated inbox, ensuring all general enquiries are answered in a timely manner
- the main role of the Key Accounts Specialist is to be a single point of contact for identified Components Key customers on all matters including queries, order processing, aftersales issues and backorders
- process orders on the Access system for our identified key customers
- possessing exceptional customer service and liaising directly with key customers, you will be a contact for identified customers who have any sales order or service-related queries
- to maintain and develop relationships with existing customers and generate sales from new customers
- they will be responsible for dealing with customer complaints and queries through to resolution, in an effective and timely manner, responding to customer queries via the CRM system
- deal with back-orders and delays; keeping the customers regularly updated
- you are responsible for providing customers with advice and guidance on issues and also make commercial decisions regarding the most cost-effectiveness course of action required for customer issues
Salary
- salary
Education
- GCSE or equivalent