Earnings on positions in BENNETT JONES
BENNETT JONES is looking for employees for positions:
- operations Manager
- provide weekly/monthly updates to Head of Operations
- excellent people skills -Ability to work with all levels of staff
- professionalism
- good organisational, administrative, IT, and time management skills
- ability to work under pressure and meet deadlines
- effective time management skills
- we will consider any level of experience in this role/industry, as full training and guidance can be provided
- director of Operations
- ensure all customer communication is processed within the company SLAs
- any such duties that may be required
- ensure team members meet 90% of their KPIs
- ensure all incoming SMS messages are responded to/actioned within 2 hours of receipt
- review and improve procedures in line with the company’s implementation policies
- liaise with the Training Manager regarding any identified training gaps across the team
- ensure all client emails are processed and responded to within 48 hours of receipt
- ability to work with all levels of staff
- professionalism
- excellent organisational, communication, administrative and IT skills
- ability to work under pressure and meet deadlines
- effective time management skills
- retail sales: 1 year
- customer Service: 1 year
- manchester: reliably commute or plan to relocate before starting work