BELL INTEGRATION

Responsibility

• design and implementation of the service in accordance with the Bell Service Readiness processes
• act as the focal point of contact and working with all impacted departments to ensure support readiness
• reporting progress to key stakeholders in a timely manner highlighting service and financial progress, dependencies, and risks
  Show more +3
• ensuring all commercials, support and financial documentation is in place for the continued successful deliver of the service in accordance with the agreed processes, policies, and artefacts
• accountability of the services delivered to the customer, ensuring quality and client satisfaction, and acting as the single point of escalation for all service-related issues
• monitor relationships including lessons learned and appropriate feedback, initiating improvement in services, products, and systems

Requirements

• prior experience in working for a managed service provider is desired but not essential
• strong ITIL exposure with accompanying certified accreditation
• excellent communication, presentation, facilitation, and negotiation skills are required for this role
  Show more +10
• demonstrated people management experience, leading, and motivating successful teams
• strategic business planning with the ability to translate business requirements into individual, team, and departmental objectives
• experience in developing and implementing effective processes
• commercial experience of managing P&Ls with effective and profitable control
• 5+ years’ experience within a service delivery /operations capacity
• self-motivated and flexible and able to work well with multiple service deliverables
• A track record of developing strong client relationships, across all levels of an organisation, and a focus on customer satisfaction and improving services
• open to new ideas and adaptable to customer, team, and organisational requirements
• ability to travel to customer site in Heathrow is essential
• must be able to obtain SC if required

Earnings for position service delivery manager

Current offers for the position:

Responsibility

• ensure that customer expectations are being met and exceeded associated with hardware engineering
• ensure quality of delivery to clients to ensure client satisfaction, and best position the company for additional business
• to validate customer cabling and power specifications/configuration
  Show more +12
• installation and configuration of operating systems – Windows, Linux, VMware on customer sites
• firmware version control and diagnostic testing
• manage logging of hardware warranty events as necessary through to completion
• troubleshoot and diagnose hardware and software issues during builds and site installs
• work with Hardware Engineer Team Leader to support scoping activities to structure specific delivery solutions, ensuring customer expectations can be met within the planned parameters on timing, costs and use of resources
• to perform data erasure services both at Voyager Park and on customer sites
• effective communication to keep customer account teams fully appraised of all build, site survey and install activities
• adhere to Health & Safety and Risk Management procedures during all activities both at Bell and on customer sites
• adhere to industry best practise and published vendor guideline documentation when carrying out installations or decommissioning work
• provide after-hours coverage for customer management associated with the managed services function
• mentoring of Junior Engineers
• create and maintain technical process and procedural documents

Requirements

• minimum of 2 years IT background and experience in the enterprise technologies
• hardware engineering skills across heterogeneous environments
• windows, Linux, VMware knowledge and skills; installing, configuring & administering
  Show more +11
• blanco product skills/knowledge
• knowledge of health and safety standards and risk management
• knowledge of and understanding of best practice in carrying out installs and decomms
• experience participating in large scale projects and teams
• other requirements
• clean manual driving licence
• valid passport
• ability to hold UK NSV SC clearance
• ability to travel to domestic & overseas customer sites, including overnight stays
• ability to pass BS7858:2012 vetting
• able to work out of hours including night and weekend work

Current offers for the position:

Responsibility

• perform Goods in duties, unload vehicles, check and unpack receipts, including accurate and timely data entry to various databases
• picking stock for despatch, checking, and packing goods in preparation for shipping
• asset tagging new customer stock received pre-storage into the warehouse
  Show more +10
• move/transfer stock within the warehouse and between warehouses
• maintaining tidiness and organisation within all Bell Warehouses
• assist Bell drivers in Customer site shredding and asset collections
• van driving to support Collection and Deliveries to Customer sites
• inventory stock checks of assets held in the warehouse
• assist with waste collections and out loads of WEEE equipment to the recycle plant
• advise the management team immediately if any problems occur that have an impact on the business
• work with the team to ensure a proactive workflow
• to carry out other Warehouse related functions as required by the Senior Management Team
• supporting the ITLM and Logistics Teams carrying out Goods in and Despatch duties. Collection of Customer assets, van driving and general warehouse duties

Requirements

• advanced PC skills using a range of MS packages
• excellent written and verbal communication skills
• ability to work as part of a team and autonomously to see tasks through to completion environment
  Show more +13
• understanding Health & Safety risks of working within a warehouse environment and able to follow safe working practices
• an understanding of Warehousing, Logistics and Shipping
• advanced PC skills using a range of products
• keen eye for attention to detail
• able to work under pressure
• willing to work flexibly and undertake a range of tasks and duties
• ambition & drive to do well and succeed
• excellent Organisational Skills, able to manage own time effectively
• ability to work at a fast pace, still ensuring a high standard
• understanding of Stock movement
• ability to pass various security vetting and those as required for clients’ needs
• A current clean manual driving licence
• ability to work with colleagues and be a confident communicator across all levels

Current offers for the position:

Responsibility

• warehouse
• ensure all outbound orders are picked in good time for the workshops to be able to process
• ensure all returning goods are quickly processed and returned to available stock
  Show more +12
• maintain a high standard of stock accuracy and material handling
• be responsible for the warehouse stock security
• ensure that onsite plant is maintained and that all daily checks are completed
• keep the warehouse tidy and clean
• develop and devise enhanced processes and procedure to ensure that the warehouse activities consistently function with a high degree of efficiency
• be responsible for ordering and maintaining warehouse stationary and packing materials
• stock Management
• ensure that the team accurately maintain the Various stock databases
• minimise any damage to stock
• company Standards
• ensure we comply with and maintain all ISO and ADISA standard
• general

Requirements

• experience working within a Warehouse environment at senior level
• experience of working with the challenges of IT and AV environment also a distinct advantage
• proven track record of managing a team showing capability to develop both the team and the individual members
  Show more +9
• high degree of accuracy in the delivery of their work
• real focus on ensuring that all tasks are completed quickly to prevent backlogs
• have exceptional organisation and planning skills
• ability to manage changing priorities in a fast-moving environment
• proactive, self-starting and flexible approach to their work
• excellent communication skills with the ability to communicate with all levels of management
• able to use their own initiative to overcome daily issues
• A forklift license will be a distinct advantage
• full UK driving license an advantage

Current offers for the position:

Responsibility

• reporting to the Engineering Supervisor you will be responsible for the Preparation and Installation of a wide range of AV solutions
• travelling to client site to Install Large format screens
• travelling to client site to Install both free standing and wall mounted video walls
  Show more +9
• video conferencing experience would be a distinct advantage
• experience of working with small scale PAs also an advantage
• liaise with customers to understand their needs and requirements
• provide onsite support of equipment during customer events
• the scope of work can range from single items of equipment to large scale event rollouts across UK and some in Europe
• you will be measured on your technical excellence, eye for detail and provision of first class technical on-site support
• the role will require you to undertake works out of normal working hours and weekends
• support the sales team in providing working solutions and ensuring that equipment is complete and functional
• support all other internal engineering departments when able

Requirements

• experience as an AV Installation Engineer in the exhibition and events industry
• be capable of wall mounting Large Format screens
• be able to install free standing Screens
  Show more +9
• capable of installing and setting up multi panel Video walls
• have capability to install and support small PA systems
• understand and be able to put together a Video Conferencing setups of screens and cameras
• have adequate IT skills to be able to install, run and control content
• knowledge of supporting and servicing Harman lighting an advantage
• excellent communication skills, with the ability to communicate professionally and effectively at all levels, both written and verbally
• have a flexible, adaptable approach in terms of working hours
• A full driving licence
• be an outstanding team player, working well with others; someone who is not insular to his trade but willing to learn and help others learn a constantly changing variation of equipment

Current offers for the position: