BEAUTYPRO  Salary

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2A ENLIGHTENED BUSINESS PARK PALEHOUSE COMMON FRAMFIELD UCKFIELD TN22 5QZ ENGLAND
TIN: 07358394
 Automotive industry
Rating of the company

BEAUTYPRO
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BEAUTYPRO is looking for employees for positions:

customer service representative

  • customer service representative
  • warehouse operative

Working hours

  • full-time

Requirements

  • answer incoming calls and emails with the objective of providing excellent customer service and directing to the correct department when necessary
  • perform customer service actions such as issuing refunds, raising customer orders and sharing product / tracking information
  • updating and organising customer prices lists and folders
  • assisting with retailer onboarding including meeting follow up, document sharing and sample sends
  • assisting the Head of Sales and Marketing Manager with new business outreach
  • actioning the after sales process for our wholesale customers to resolve order issues, provide after sale support and drive reviews
  • assisting the marketing team with mail merge send outs and circulation of business news
  • work alongside key team members across various departments to elevate knowledge of the business to ensure that queries and support can be completed independently

Responsibility

  • supporting the wider team with booking travel to secure the best price
  • inbound Requests
  • the role will support 3 key areas of our business: Sales Customer Support, Marketing and Inbound Requests