provide an excellent level of customer service & build rapport
we are looking to recruit an enthusiastic business administrator/customer service apprentice with a natural flair for telephone conversation and excellent listening skills to join our small award-winning marketing agency at Kelham Island in Sheffield
logging calls on our system
since 2009, we have established our brand and built a portfolio of over 6,000 business customers, with many registered on an annual subscription model
organising and producing reports
successful candidates will be responsible for providing exceptional customer service to these businesses, answering queries, and identifying opportunities to help our existing customers while also helping with all of our business admin tasks
Requirements
friendly & enthusiastic and excellent communication skills
presentable and Professional and Excellent timekeeping
willing to follow instructions and learn with a positive attitude
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