BCN GROUP

Responsibility

• job title: 2nd Line Support Consultant
• job title: Support Engineer
• reports to: Operations Manager
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• reports to: Service Desk Manager
• location: Manchester M22
• location: Manchester M22 OR Leeds LS10
• hours: Monday to Friday, 37.5 hours, 9am to 5.30pm, 60-minute lunch
• on occasion provide on-site support for customers as and when required

Requirements

• active Directory Management
• advanced management of networking devices
• microsoft Windows server
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• desktop Support
• inTune / MDM skills
• inTune/MDM skills
• expert Virtualisation knowledge
• O365 and its complimentary addons
• azure
• we have opportunities available that suit all levels of technical ability
• office 365 Management
• storage troubleshooting
• expert Networking Knowledge
• hyperV/VmWare
• 1st Line
• email and Network Troubleshooting
• expert Storage Knowledge
• experience with
• inTune/MDM
• troubleshooting of Microsoft Applications
• excellent general hardware / software troubleshooting and problem-solving skills
• expert Azure knowledge
• exchange
• new User & Leaver administration
• server management and maintenance
• expert Server Management knowledge
• SQL Server
• sharepoint
• storage
• whether you’ve had exposure to the below, or are looking for the opportunity to upskill and advance your career BCN can help you on that journey
• whether you’ve had exposure to the below, or are looking for the opportunity to upskill and advance your career – BCN can help you on that journey. We have opportunities available that suit all levels of technical ability
• antivirus
• firewall fundamentals
• networking fundamentals
• looking for exposure with
• excellent general hardware/software troubleshooting and problem-solving skills

Earnings for position support engineer

Responsibility

• accepting deliveries of kit, receipting and asset tag management
• stock Management
• office management including facilitating office maintenance, managing post and welcoming guests
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• visiting our other offices from time-to-time to maintain company standard stock practices
• any other stock management and administrative responsibilities as required by the team
• job title: Office Administrator
• accepting deliveries of kit, signing in and asset tag management
• purchasing of hardware, licenses, software and any other customer needs
• reports to: Purchasing Manager
• ensuring Purchase Orders are correct prior to sending to suppliers
• location: Manchester M22
• office management including managing post and welcoming guests
• hours: Monday to Friday 9:00am to 5:30pm, with a 60-minute lunch break
• obtaining order tracking, licensing, and other information from 3rd parties
• any other administrative responsibilities as required by the team
• querying anomalous invoices with suppliers
• person, Skills & Experience

Requirements

• minimum 2 years’ experience in an administrative role is an advantage, but not a pre-requisite
• experience within the IT industry is a bonus, but not required
• confidence and the ability to communicate clearly and effectively
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• self-starting with the ability to approach and resolve challenges
• ability to learn new skills quickly including adopting new processes and technology
• able to think on your feet and adapt to different situations
• high attention to detail and accuracy
• possess great organisational and time management skills
• team mentality

Earnings for position office administrator

Responsibility

• regular client site visits to support any technical related issues
• interact with clients daily over the phone and face-to-face, log tickets on their behalf gathering as much technical information as possible
• support and troubleshoot end user requests and incidents ensuring tickets are escalated within quickly and efficiently to minimize client service impact
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• proactively support clients’ local and offsite backups
• responsible for completing and documenting regular client site reviews and operational checks
• technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• remote access solution implementation and support: VPN, Terminal Services, and Citrix
• communication with customers and Account Manager as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages

Requirements

• professional IT certifications
• good interpersonal skills
• strong diagnosis skills of technical issues
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• ability to multi-task and adapt to changes quickly
• service awareness of all organization’s key IT services where support is required
• good understanding of support tools, techniques, and how technology is used to provide IT services
• strong typing skills to ensure quick and accurate entry of service request details
• self-motivated with the ability to work in a fast-moving environment
• strong organisational skills
• good customer service skills
• attention to detail

Earnings for position technical support engineer

Responsibility

• scheduling small scale projects with engineers
• monitoring of cost overruns vs job budgets
• working with other teams within the business to correctly route appropriate work
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• liaising with purchasing to ensure equipment is available for jobs
• working with customers to confirm booked work
• monitoring and escalating of project queries
• job title: Project Coordinator
• ensuring efficient progress of projects
• reports to: Resource Scheduling Manager
• providing problem resolution to optimise efficiency
• location: Manchester
• hours: Monday to Friday 9am to 5.30pm, with a 60-minute lunch break
• the opportunity to shape your own future with industry leading training and development and access to our BCN Academy
• highly competitive salary with annual salary reviews
• 23 days holiday increasing with length of service and the option to buy additional leave
• hybrid working
• 2 paid leave days per annum to volunteer and support your local community
• why BCN?

Requirements

• at least 2 years’ experience in an administrative role
• experience of diary management or scheduling would be highly desirable
• ability to prioritise conflicting workload and schedules in line with the business and customer needs
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• demonstrate a very high level of customer service to internal and external stakeholders
• demonstrate a ‘Can-Do’ attitude
• be an excellent and confident communicator
• high levels of accuracy and attention to detail

Requirements

• hands on experience using .NET 7, ASP.NET MVC, Web API, C#
• maintaining applications using C# and other technologies
• excellent problem-solving skills and an inquisitive nature
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• building Mobile applications using React Native
• strong analytical and technical skills
• experience in web frameworks and technologies using AJAX, RESTful services, JSON, JavaScript, Typescript, jQuery, DOM, HTML5 & CSS
• drive to deliver the highest standard of work
• full understanding of Object-oriented programming and best practices
• clear verbal and written communication
• experience working in an Agile environment
• able to adapt to changing requirements
• microsoft SQL Server , Writing Complex SQL Stored Procedures, Entity Framework and LINQ
• able to communicate ideas to non-technical stakeholders
• developing large complex applications
• works well as part of a team
• azure Application hosting experience or knowledge
• 5 years+ development experience
• azure DevOps – Boards, Repos and CI/CD Pipelines

Earnings for position senior .net developer