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BARTEC AUTO ID is looking for employees for positions:
it technician
it technician
Working hours
full-time | Apprenticeship
Language
german
Requirements
5 GCSEs grades A*-C/9-4 or equivalent
good verbal and written communications skills
attention to detail
organised and able to prioritise workload
overall interest in IT
customer focused
good telephone manner
Responsibility
creating a solid repair process, booking in, initial diagnosis, updating customer
monitoring helpdesk tickets
providing first line support by phone and email
liaising with other departments and updating customers on resolution progress
the role will consist of supporting the helpdesk with a wide range of customer issues, from bespoke software queries to hardware such as in-cab computers in bin lorries and handheld mobile devices
estio Training have an exciting new opportunity for a helpdesk unit technician apprentice with Bartec in the Waste Management division based in Barnsley
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