administrator
10 the last 159 days, recently 2023-04-20
Responsibility
- prepare computer generated benefit calculations and related correspondence
- work with other team members to deliver GMP projects to our clients
- you will be managing a portfolio of clients, preparing manual and computer generated benefit calculations and related correspondence
Show more +56 - to provide support services to the Cloud instance of Oracle Fusion and produce management information Reports and Dashboards
- you’ll be preparing manual and computer generated benefit calculations and related correspondence
- maintain the member database; prepare computer generated benefit calculations and related correspondence
- use strong data analysis skills
- manage a portfolio of clients
- you’ll be maintaining the member database; preparing computer generated benefit calculations and related correspondence
- maintain the member database
- to provide system administration and maintenance / helpdesk support
- you’ll maintain the member database; prepare computer generated benefit calculations and related correspondence
- have a basic understanding of how the PPF operates
- prepare and check client reports
- prepare manual and computer generated benefit calculations and related correspondence
- you will carry out and check cash handling functions, liaising with the bank and investment managers as appropriate
- provide general help to system users and troubleshoot application issues
- you’ll communicate with clients, their members and advisers
- communicate with clients, their members and advisers
- running and checking system generated calculations and output
- you will process and check client pensioner payrolls
- interface management and control, ensuring errors are actioned to ensure period close
- carry out cash handling functions for client pension and related arrangements, liaising with bank and investment managers as appropriate
- communicate with clients, their members and advisers; manning of busy phone helplines including a client helpline
- you will liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
- process client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices
- maintain user access and security controls
- process client pensioner payrolls, including calculation of net pay, arranging payments, liaison with tax offices and preparation of year end returns
- consultancy, project based or committee work as agreed
- dealing with complex calculations
- you will be responsible for reading, researching and understanding the documentation relating to each scheme
- and preparation of year end returns
- expertise for the design and creation of Management Information reports and dashboards
- liaise with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner
- help to manage workflow
- supporting with trustee cases and work
- you will check work of other team members, ensuring accuracy and compliance
- guidance on how best to extract data and run reports using OTBI/SmartView
- you will read, research and understand documentation relating to each scheme
- arranging for incoming post to be scanned onto our internal systems and allocated to the correct person
- maintaining and cleansing data on the client database
- A team leader manages each team and work is carried out in accordance with the Pension Administration Practice Area’s control environment procedures and Customer Care ethos which are in place to ensure accuracy and timeliness of the services for clients
- you'll demonstrate an understanding of the Pensions Regulator’s record keeping requirements and ensure the pension administration database is maintained so data quality standards are met
- completing paper-based and electronic forms in line with set processes
- filing pension scheme bank statements to the client database through the use of our online digital mailroom
- read and understand documentation relating to each scheme, for example booklets
- ensure that any member concerns or complaints are processed correctly and raised with appropriate reporting Partners immediately
- opportunity to get involved in more Senior and monthly/annual projects
- you’ll be required to undertake ad-hoc project based or committee work
- read and understand documentation relating to each scheme
- ensure Oracle system updates are functioning as intended and Customisations are maintained
- you'll check complex manual and computer generated benefit calculations and annual benefit statement calculations, as well as annual allowance calculations, SMPIs and Pension Savings statements and all related correspondence
- arranging for cheques, banking instructions, investment applications and similar to be signed and issued
- inputting pension scheme bank account transactions to the client database to assist the team with preparation of pension scheme financial statements
- prepare manual calculations to develop an understanding of pensions
- build strong, effective client and team relationships
- carry out and check cash handling functions, liaising with the bank and investment managers as appropriate
- you will take responsibility for monitoring the completion of the annual report and accounts within agreed timescales
- find and debug malfunctioning programs that affect the database integrity
Requirements
- experience/Qualifications
- we are looking for administrators with significant experience in day-to-day administration of pensions and pensions projects
- we are open to applications from candidates with varying backgrounds and levels of pensions experience
Show more +29 - you’ll have a solid background in DB pension administration
- person Specification
- ideally you’ll have experience in DB pension administration and hold the Award in Pension Essentials
- GMP experience would be useful but is not essential
- previous pensions experience with a willingness to learn new skills
- ideally you will hold the Certificate in Pension Calculations or be progressing with other PMI examinations
- skills and Experience
- solid knowledge of best practice in IT Administration and system security
- relevant Financial Services experience or a background in DC or DB pension administration would be a benefit
- strong organisational skills are essential with the ability to manage your own workload and a number of different cases at once
- certificate in Pension Calculations or progress with other relevant PMI qualifications would be an advantage
- you'll also have knowledge of PRINCE 2 project methodologies
- must have strong attention to detail and the desire to provide a very high level of service
- strong interpersonal skills, including written, presentation and communication skills
- communicate in a professional manner, both in writing and verbally
- experience of working in an office within a team environment is beneficial
- as this role will involve preparing manual pensions calculations, you should be comfortable working with figures
- comfort dealing with senior business leaders and the ability to work independently
- transcribe written details accurately and performs checks on own work for accuracy before handing over
- payroll and accounts experience would also be beneficial in particular roles
- exceptional leadership, organisational and time management skills
- follow procedural requirements in full
- good communication skills , as you will be dealing with members and clients
- strong analytical and problem-solving skills
- good attention to detail with the ability to check data accurately, to make sure member details are correct
- self-starter
- have a desire to learn and absorb new information, asking questions and taking the initiative
- ability to look at data, interpret it and then make decisions based on the data
- experience working within Financial Services, Banking, Finance, Insurance or similar
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