BARCLAY COMMUNICATIONS is looking for employees for positions:
account manager
Working hours
full-time
Salary
salary
Responsibility
you will be responsible for supporting our customers and internal staff, by providing high level support and resolution
taking ownership and being the first point of contact for your delegated customer base. Dealing with all levels of enquiries from billing to technical
you will serve as an escalation point for the 1st Line Support Team, taking real time responsibility for service escalations and major customer incidents as and when required
to complete and maintain up to date all paperwork and processes
to always safeguard customer information
to access, use or disclose customer information only when necessary to carry out the job
Requirements
account management: 2 years
telecommunication: 2 years
telecoms engineer
Language
english
Responsibility
assisting a Telecom Engineer to complete installation of internet telephony
liaise with customer and sales team throughout the projects to ensure the customer’s needs are being met
follow instructions provided from an experienced Telecom Engineer
committed to studying and gaining a City & Guilds Level 3 qualification in ICT Systems and Principals
follow all reasonable and lawful instructions including those relating to Health and Safety
assisting with site surveys, under the direction of a Telecoms Engineer, at customer premises to ensure we have all of the necessary information available ahead of the final installation
Requirements
excellent communication and interpersonal skills including verbal, written and active listening skills
team Player
interest in the Telecommunications industry
sales executive
Working hours
full-time | Permanent
Salary
salary
Responsibility
using selling techniques and product knowledge to retain existing business
achieving/over-achieve on daily/weekly/monthly targets
achieving/over-achieve all pre-set call times
pro-actively seeking new business opportunities
developing and maintaining an in-depth understanding of the assigned geographical area and the business opportunities within it
coordinating a repeatable sales model that ensures consistent success and revenue growth
building and maintaining outstanding relationships with both internal and external customers
providing regular feedback to management regarding customer issues/competitor activities
credit controller
Working hours
full-time | Permanent
Salary
salary
Responsibility
proactively manage the company’s credit control policy, ensuring customers adhere to agreed credit terms
sending invoices and statements to customers
running routine checks via Credit Safe in regards to customer credit ratings before approving credit requests
establishing terms of credit for customers and ensure invoices are paid on time
renegotiating customer payment terms
reconciliation and maintenance of the Debtor’s ledger in several companies across the business
liaising with customers and respond to queries
liaising between company departments
Requirements
strong organisational skills
excellent attention to detail
excellent team player skills
ability to work on own initiative
self-motivated / Positive attitude
excellent communication and interpersonal skills including verbal & written
preparing and submitting small claim files
previous experience of Sage 200 Accounts & Credit Hound
support engineer
Salary
salary
Responsibility
you will be the escalation point for complex configuration changes and faults
remote configuration and changes of customer’s phone systems, including VOIP / on premises phone system and broadband network changes
troubleshooting and investigating issues as they arise and resolving within the agreed SLAs
maintain a high degree of customer service at all times for all support queries
adhere to all internal processes
you will be responsible for supporting our customers and internal staff, by providing high level technical support and resolution for any 1st & 2nd line technical issues received via the service desk
investigate and resolve customer billing and contract queries
respond positively to all enquiries from clients and help them resolve any problems efficiently and accurately
Requirements
voIP: 2 years
sales representative
Salary
salary
Responsibility
use effective sales techniques and product knowledge to secure quality appointments
achieve and exceed daily, weekly, and monthly targets
meet all pre-set call times
proactively seek new business opportunities
develop and maintain a thorough understanding of the assigned geographical area and its business opportunities
manage a customer pipeline using Sage
implement a repeatable sales model to ensure consistent success and revenue growth
build and maintain strong relationships with both internal and external customers
purchase ledger clerk
Responsibility
processing a high volume of purchase transactions in an accurate and timely manner
matching purchase Invoices to purchase orders
ensuring attention to detail for the correct coding of Invoices and VAT Analysis
compiling weekly supplier payment runs
reconciliation and maintenance of the Creditors ledger in several companies across the business, including supplier statement reconciliations
liaising with Suppliers and responding to queries
liaising between company departments
ensuring internal deadlines are met
Requirements
strong organisational skills
excellent attention to detail
excellent team player skills
ability to work on own initiative
self-motivated / Positive attitude
excellent communication and interpersonal skills including verbal, written and active listening skills
previous experience in a similar role
experience of Sage 200 Accounts and Sicon WAP are desirable
administrator
Responsibility
billing System Master: Maintain our billing system to ensure all invoices are accurate and timely
billing System Magician: Keep our billing system in tip-top shape to ensure that every invoice is accurate and delivered on time
data Detective: Dive into data, perform analysis, and ensure customer billing is correct while maintaining internal controls
issue Resolver: Tackle billing issues with your analytical skills, collaborating with teams to find solutions
issue Investigator: When billing issues arise, use your analytical superpowers to resolve them. Collaborate with different teams to find solutions
contract Specialist: Review contracts with an eye for billing provisions, and coordinate with relevant departments to ensure accuracy
cost Optimization: Analyze billing, inventory, and contract data to identify disputes and opportunities for cost savings
cost Savings Guru: Analyze billing, inventory, and contract data to spot disputes and uncover opportunities for cost savings
Requirements
administrative experience: 1 year
educational Background: GCSEs or equivalent
independent Worker: Comfortable working autonomously, meeting deadlines in a fast-paced environment
independent Operator: Comfortable working on your own and meeting deadlines in a fast-paced environment
effective Communicator: Able to engage with colleagues at all levels and simplify complex topics
communication Pro: Able to chat with colleagues at all levels and make complex topics simple
detail-Oriented: Sharp eye for detail with excellent problem-solving abilities
detail-Oriented Dynamo: With a sharp eye for detail and strong problem-solving skills
Changes in earnings for the position administrator