BANYAN SOFTWARE UK Salary

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20-22 WENLOCK ROAD LONDON N1 7GU ENGLAND
TIN: 13660231
  IT-Services
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BANYAN SOFTWARE UK is looking for employees for positions:

operations director

  • operations director

Working hours

  • full-time

Responsibility

  • ultimate responsibility for every client to achieve success with Atamis services
  • plan and maximise utilisation of the team and monitor and improve efficiency in service delivery
  • provide input to the strategic direction to the business based on prior experience with fast-growing SaaS businesses
  • work closely with an experienced Head of Projects and Configuration who will provide the technical direction for all client engagements
  • oversee all Atamis client-focused services and a team spanning the functions of project delivery, configuration & training, support & maintenance, change control, data services and professional services
  • work closely with Finance & HR Manager regarding commercials and recruitment agents and partners
  • implement and operate rolling recruitment and team training programmes to develop and cross-fertilise skills within the team
  • work alongside a Sales Director with a team of Account Managers with commercial targets for retaining and growing services with each Atamis client

Requirements

  • previously successfully managed or directed multi-£m multi-year software services, ideally within central government
  • outstanding interpersonal skills include building client relationships, leading clients to desired outcomes, negotiating diplomatically, overcoming objections and maintaining composure under pressure
  • outstanding leadership including team building and motivational skills
  • experience connecting with and working effectively with C-level prospects and customers
  • knowledge of public sector procurement and contract management highly desirable
  • knowledge of the Salesforce ecosystem highly desirable
  • convey complex blends of business and technical matters to a range of audiences; ability to articulate points clearly as well as concisely
  • office/home-based and willing to travel up to 25% as required