BALLYMORE  Salary

4TH FLOOR 161 MARSH WALL LONDON E14 9SJ UNITED KINGDOM
TIN: 04936525

BALLYMORE
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Estimated salary

£ 2250

Median salary at BALLYMORE

£ 1760 Lowest salary
£ 2420 The average salary
£ 4166 Highest salary

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BALLYMORE is looking for employees for positions:

helpdesk administrator

Working hours

  • full-time

Responsibility

  • helpdesk Administrator – Permanent, Marsh Wall, E14
  • to provide a high level of service to customers at all times
  • to coordinate work tasks as scheduled from the Helpdesk system
  • to update and chase delegated tasks to ensure progress to SLA’s
  • obtain necessary information from customers to adequately describe the request or
  • problem to ensure that the most suitable ‘resource’ is assigned to the job
  • hours: Mon-Fri, 40 hours per week, 08:30-17:30
  • to assist with the completion of enquiries for both reactive and planned communications

Requirements

  • knowledge & understanding of Construction Defects
  • excellent customer services skills
  • highly organised
  • excellent telephone manner
  • excellent spoken & written communication skills
  • must be numerate, with a high attention to detail
  • the ability to be calm under pressure
  • accuracy with record keeping