BAGPORT UK  Salary

50 STRATFORD ROAD SHIPSTON ON STOUR CV36 4BA
TIN: 05744019

BAGPORT UK
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BAGPORT UK is looking for employees for positions:

customer service representative

Working hours

  • full-time

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • responsible for keeping the front desk tidy and presentable with all necessary materials
  • assist customers face-to-face in answering their inquiries
  • answer incoming calls and emails
  • collect Lost Property items from various security collection points, located throughout the Airport
  • use of software to register items of lost property on our system
  • keep records and files updated in accordance with company procedures
  • collect and handle Mail and Fly items, ensuring the registration system is kept up to date
  • handle pre-arranged face-to-face customer item collections and paperwork

Requirements

  • be honest and trustworthy. We work with high-value items and have zero tolerance for theft
  • be able to use initiative & work independently but know when to refer to your manager for advice/ key decisions
  • experience in a customer service position is required
  • have an enthusiastic, proactive, and professional approach to work
  • knowledge of office management systems
  • possess excellent interpersonal, listening, and communication skills, both written and orally
  • be organised with the ability to prioritise effectively
  • excellent knowledge of MS Office