B2B MEDIA GROUP UK  Salary

LYNWOOD HOUSE CROFTON ROAD ORPINGTON BR6 8QE UNITED KINGDOM
TIN: 13797199

B2B MEDIA GROUP UK
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B2B MEDIA GROUP UK is looking for employees for positions:

manager

Trade

  • customer Service
  • Customer Service

Responsibility

  • be the face of B2BMG
  • A trusted advisor to clients. You will be their idea factory, consultant and problem solver
  • be the expert for all things related to guiding and supporting clients through their campaign experience with B2B Media Group
  • utilising project management skills to implement client solutions
  • manage the essential behind-the-scenes work with the Campaign Management & Delivery team
  • help drive the improvement of our Client Success performance
  • train others, including new team members, if needed
  • collect client feedback to drive continuous improvement in our work and processes

Requirements

  • ideally, within Lead Generation, Demand Generation or Display advertising
  • able to manage big client projects with multiple angles, i.e. global or multi-product campaigns, several stakeholders or multi-regional collaborations
  • ability to balance client expectations with day-to-day operational requirements, processes or situations
  • experience collaborating effectively with other internal stakeholders to deliver against campaigns’ KPIs
  • pitching and presenting experience
  • experience utilising your project management skills to implement client solutions
  • experience in training and guiding others, both external and internal
  • proven 3+ years of experience working in a business-to-business Customer Success role or similar