B2B IT SERVICES  Salary

Rating of the company
S4C MEDIA CENTRE PARC TY GLAS CARDIFF CF14 5DU WALES
TIN: 05115366
 IT-Services
Rating of the company

B2B IT SERVICES
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B2B IT SERVICES is looking for employees for positions:

it support engineer

  • it support engineer

Working hours

  • full-time
  • full-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • making our customers love us more through the engagement you have with them
  • being a technical resource for project rollouts
  • fixing technical issues for our customers via telephone, remote support or onsite visits
  • supporting other team members and promoting a 'one team' approach
  • on-site installations and maintenance including assessments of customers’ existing solutions
  • quickly and efficiently resolving tickets in line with agreed targets and Service Level Agreements
  • mentoring and training new members of the team

Requirements

  • technical support: 1 year
  • customer service: 1 year