technician
Responsibility
- provide operational support and guidance to Claim Handlers and work to resolve queries
- ensure data quality and record accurate information in accord with strict Company deadlines and consistent with the AXIS Data Policy
- provide system and application support to include User Acceptance Testing and Market Acceptance Testing , as required
Show more +8 - activity to be performed in compliance with Company policy, procedures and regulatory requirements
- facilitate and support the management of offshored processes
- promptly notify relevant parties of any perceived risks or failures to existing activity or control measures
- support the oversight of third-party business partners and the monitoring of outsource contracts
- develop detailed understanding and usage of internal and market systems
- stakeholder engagement to include Internal Audit, Finance, Operations, Change and system service providers
- assign Event Coding and process exceptional Syndicate Claims Messages and Underwriting Syndicate Messages that are referred onshore by the Offshore Team
- support the ongoing development of the Claims function to drive continuous process improvement and operational efficiency
Requirements
- educated to A level
- using initiative, curious and proactive
- previous experience working within a Lloyd’s, London Market Insurer and / or Claims Operations function is an advantage, but not essential
Show more +5 - ability to present information in a clear and concise fashion relevant to the audience
- numerate, analytical and solution focused, working to deadlines
- excellent verbal and written communication
- excellent interpersonal skills with the ability to build effecti
- 22 hours ago
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