AX UK GROUP is looking for employees for positions:
senior hr advisor
Requirements
HR Experience and CIPD qualification to Level 5
extensive knowledge of human resources and employment law
leadership and business management skills
strong knowledge of the company’s hiring process
sound judgment and problem-solving skills
patience and the ability to remain calm in stressful situations
the ability to use their initiative
the ability to motivate and manage staff
Contract type
AX is proud of our corporate journey from our business launch over 20 years’ ago, our mission and service portfolio focussed on ‘Keeping Drivers Driving’
location: Hybrid working; Fort Dunlop/Lichfield/Regional sites and Home Office
service manager
Benefits
laptop
Responsibility
providing first line support for IT queries across the business, analysing and fixing issues where appropriate or escalating when required
monitoring individual and team delivery of agreed service level and targets, driving improvement
ensuring the smooth productive operation of the department through effective
planning and resource management
setting service level standards and managing delivery to the business
facilitating and owning the supply chain for the equipment procurement
actively monitor status of incidents overseeing the quality and quantity of work
producing timely, workable solutions for the department, supporting resolution of issues prior to referral to 2nd Line Support
Requirements
formal IT qualification
experience of dealing with homeworkers/offsite users
knowledge of Windows 10, Windows Server 2016/2019 and Office 365
knowledge of Microsoft Exchange
knowledge of Networking, Telephony and Active Directory
excellent communication skills with a customer-oriented approach
A keen interest in technology, what’s current & new/coming to market
ability to remain calm under pressure and use your initiative to research solutions or seek support from the appropriate channel