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AURORA TELECOM UK is looking for employees for positions:
customer service advisor
customer service advisor
Working hours
full-time | Permanent
part-time | Permanent
Responsibility
taking Inbound calls from potential new customers and having a key understanding of the products we have to offer
receiving and making outbound calls to potential new customers every day
ensuring all information is correct and repeated back to the customer for clarification
recognising GDPR breaches and ensuring all fundraisers have carried out the appointment correctly
representing Aurora and our clients to either promote their available services and raise awareness of our charity clients’ causes
data Entry and full knowledge of scripts
having a positive professional attitude towards all customers and colleagues
representing Aurora and our clients to either promote their available services across the utilities & telco sectors or raise awareness of our charity clients’ causes
Requirements
positive, self-motivated attitude
confident communicator with an excellent telephone manner
competitive mindset with a strong work ethic to match