office administrator
Responsibility
- assist with the physical dispatch of our retail and wholesale orders and courier/post collections
- full Time - 37.5 hours a week , Saturday availability is required 1-2 days a month, with a weekday in lieu
- assist with dispatch admin and online order preparation
Show more +16 - salary £21-23k , depending on experience
- front of house retail sales and customer service
- AURA QUE is an ethical fashion accessories brand working with fair trade producers in Nepal
- track stocks of office and warehouse supplies and place orders when necessary
- assist warehouse staff with goods in and supplier shipments
- liaise with sales staff to resolve customer service issues, basic customer service
- our opening hours are 9.30am-5pm, Monday to Friday and 11-4 Saturdays
- manage inbound returns and assist with return process admin
- manage inbox and other general correspondence
- social media and marketing tasks; creating content for social media and newsletters; compiling wholesale catalogues
- support budgeting and bookkeeping procedures
- we are looking for an office and retail administrator to contribute to the daily running of our office, warehouse and shop in the centre of Hastings
- work with management, systems and sales staff to continuously improve efficiency, customer and staff experience
- this is a key role, whereby the successful candidate will create consistency in the day-to-day running of the business, becoming the centre point between themselves and the rest of the part time/remote workforce
- work with management to continuously reduce environmental impact of AURA QUE activities
- other duties as assigned
Requirements
- exceptional customer-service skills and effective communication both verbal and written
- a warm and positive attitude; ability to work well with other team members
- strong organisational and time management skills; confidence to take the initiative
Show more +5 - a hands-on commitment to get the job done, especially important in the busy winter sales period
- a willingness to learn and develop new skills
- experience in marketing/social media content creation, use of Klaviyo
- previous retail experience
- experience using airtable as a computer database system
Salary in other companies in the position office administrator
| XEINADIN GROUP | 21666 £ | 3225 £ 21666 £ |
| TOP JOB RECRUITMENT | 21666 £ | 3225 £ 21666 £ |
| PUBLIC SECTOR RESOURCING | 4000 £ | 3225 £ 21666 £ |
| OLIVER ARCHITECTURE | 4000 £ | 3225 £ 21666 £ |
| COLLINS PROPERTY RECRUITMENT | 3750 £ | 3225 £ 21666 £ |
| PROPERTY CONSTRUCTION | 3750 £ | 3225 £ 21666 £ |
| COLLINS PROPERTY RECRUITMENT | 3333 £ | 3225 £ 21666 £ |
| LEAMAN CONSULTING | 3333 £ | 3225 £ 21666 £ |
| CREATIVE SOFTWARE | 3333 £ | 3225 £ 21666 £ |
| POWERING SERVICES | 3225 £ | 3225 £ 21666 £ |