AUGMENT Salary
PROVIDENT HOUSE BURRELL ROW BECKENHAM BR3 1AT
TIN: 07055025
AUGMENT Premium profile inactive Premium profile inactive
Earnings on positions in AUGMENT
AUGMENT is looking for employees for positions:
customer service agent
Working hours
- full-time | Part-time | Permanent
Language
- french
Responsibility
- educate and provide value to customers through having a thorough understanding of our Augment e-scooters and monthly plan
- educate and provide value to customers through having a thorough understanding of our Augment e-scooter subscription, mission and values
- report back on KPIs weekly and suggest areas for improvement throughout the business
- deliver an exceptional customer experience through direct communication via phone, email, live chat and social media channels. Liaise with the repair centre, warehouse, product marketing and service teams when necessary
- deliver an exceptional customer experience through direct communication via phone, email, live chat and social media channels. Liaise with the warehouse, product marketing and service teams when necessary
Requirements
- native Danish both written and spoken
- fluent Swedish both written and spoken
- have a keen interest in all sorts mechanical gadgets, especially electric scooters, bikes, or mopeds
- good organisational skills
- payment collection experience a plus
- A minimum of 20 wpm on a keyboard
- communication skills and the ability to remain calm in all situations
- ability to work on your own initiative and under pressure in order to achieve deadlines