ATS GAS SERVICES in Belfast Salary

638 UNIT 7, FARSET ENTERPRISE PARK SPRINGFIELD ROAD BELFAST BT12 7DY NORTHERN IRELAND
TIN: NI631651

ATS GAS SERVICES
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Earnings on positions in ATS GAS SERVICES

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ATS GAS SERVICES is looking for employees for positions:

helpdesk administrator

Working hours

  • full-time

Responsibility

  • the first point of contact, providing support for all customer queries you will
  • provide an exceptional level of customer service, communicating to customers in a professional manner
  • responsible for the administration for a specific contract
  • triage/pass all new repair requests and assign to relevant department, Supervisor/s or subcontractor for action
  • work as part of a team to prioritise and manage the workload
  • ensure customers are kept up to date, ensuring any issues are escalated to management
  • monitoring of target dates for jobs, tracking updates and job status
  • liaising with internal stakeholders regularly providing accurate and detailed information

Salary

  • salary

Education

  • GCSE or equivalent

Requirements

  • three years recent experience in a busy office environment
  • minimum of Grade C or above in GCSE or equivalent
  • data input experience
  • customer service: 5 years
  • technical support: 1 year
  • customer service: 3 years
  • administrative: 3 years
  • 5+ years' experience providing customer support