ASTORIA EDINBURGH  Salary

82 ST. JOHNS ROAD EDINBURGH EH12 8AT SCOTLAND

ASTORIA EDINBURGH
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ASTORIA EDINBURGH is looking for employees for positions:

front of house manager

Working hours

  • full-time

Requirements

  • you will join the Front Office team, working in the Reception area of the hotel
  • supervise and deliver Front Office operations to high standards
  • serve as a point of contact for regular and VIP Guests
  • complete daily admin duties
  • welcome guests on arrival, deal with during stay queries and handle departure – all to standard
  • supervise, lead and coach the front line team to reach their potential
  • you enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues
  • maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities