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ASTORIA EDINBURGH is looking for employees for positions:
front of house manager
front of house manager
Working hours
full-time
Salary
salary
Requirements
you will join the Front Office team, working in the Reception area of the hotel
supervise and deliver Front Office operations to high standards
serve as a point of contact for regular and VIP Guests
complete daily admin duties
welcome guests on arrival, deal with during stay queries and handle departure – all to standard
supervise, lead and coach the front line team to reach their potential
you enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues
maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
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