ASPIRE GLOBAL CONNECTIONS Salary
45 CROSS ORMROD STREET BOLTON BL3 5EA
TIN: 07755608
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Earnings on positions in ASPIRE GLOBAL CONNECTIONS
ASPIRE GLOBAL CONNECTIONS is looking for employees for positions:
call centre operator
Responsibility
- answer incoming calls promptly and professionally, demonstrating excellent phone etiquette
- communicate clearly with customers to understand their needs and provide appropriate solutions
- perform data entry tasks accurately while maintaining customer records and information confidentiality
- analyse customer issues to provide effective resolutions or escalate as necessary
- engage in upselling opportunities by recommending additional products or services that meet customer needs
- maintain a positive attitude while managing high call volumes and diverse customer interactions
- collaborate with team members to ensure consistent service delivery and share best practices
Requirements
- excellent analytical skills to assess customer inquiries and provide suitable solutions
- proficient in data entry with attention to detail to ensure accuracy in customer records
- ability to upsell products or services confidently while maintaining customer satisfaction
- A friendly disposition with strong interpersonal skills to build rapport with customers