co-ordinate a high volume of internal event bookings via in house event management software
work closely with our internal sales teams and lab team in the co-ordination of bookings and event agendas
arrange travel and accommodation for internal staff and external guests in conjunction with the company policy and guidelines
manage event registrations, booking invitations and meeting room bookings using the company-specific event management software
provide internal and external event communication
provide feedback and budget reports as requested
provide Reception, office and event support
support with post-event analysis including feedback reports
Education
A good understanding of marketing and promotional techniques
knowledge of medical compliance requirements
previous use of the Ungerboeck event system or general experience of working with event software
Requirements
good handling of MS Office applications
ability to work on multiple events simultaneously and within deadlines
self-sufficient, well organised, and reliable working methods
excellent communicative skills, motivation, and team spirit
talent for administration and attention to detail
excellent customer service
bachelor’s degree or similar within preferred areas such as marketing, events management or similar
operations administrator
Working hours
full-time
Responsibility
perform cycle counts within agreed timetable
support with external consignment stock counts
support the Operations team with warehouse Optimisation programmes
produce metrics in conjunction Inventory/ Operations Manager
work with the European Team in a Quality capacity to process product complaints/returns
support the warehouse function with processing of repairs /returns
daily productivity reporting
Requirements
strong organisation skills with ability to effectively prioritise workload
working knowledge of business quality systems and controls; product and process literate
A self-starter with good problem-solving skills and ability to work to tight deadlines
flexible approach to working and a team player, living the Arthrex values
excellent communication skills, both written and verbal
1+ years of previous experience working as an Operations Administrator or in a similar position
field service engineer
Working hours
full-time
Responsibility
troubleshooting, installation, maintenance, and minor repairs on all aspects of Arthrex Image and Resection Equipment
completion of preventative maintenance tasks including performing software, firmware, and hardware upgrades
managing the exchange and repair of equipment in line with internal processes
completion of all administrative tasks in a timely manner to ensure accurate maintenance of Arthrex and customer service records
excellent internal and external communication skills
maintain tools, test equipment, ensuring calibration regulations are adhered to
uphold Health and Safety regulations in both the human and animal health sectors and any other regulatory requirements
identify potential sales opportunities for maintenance and capital sales alike
Education
minimum requirements are HNC/HND or degree in Instrumentation Electronics or similar or studying to achieve this
Requirements
passion to drive continuous improvement
working knowledge of business quality systems and controls
can effectively prioritise and organise workload
proactive nature with ability to use initiative when required
ability to work well individually and also as part of a team
excellent communication skills, both written and verbal
full driving licence
A proven track record in the medical service engineer environment will be advantageous
customer service representative
Working hours
full-time | Temporary
full-time
Language
english
Salary
salary
Responsibility
to accurately input and manage orders on internal systems i.e. the ERP and CRM systems
provide customers with accurate pricing and stock availability
liaising with drivers and field employees regarding delivery of purchase systems
ensuring all relevant documents are up-loaded onto SAP
maintain shared spreadsheets relating to Part Returns, Missing Decontamination Certs and Missing Loan Paperwork
invoicing capital orders once delivery confirmation as been received
respond to customer queries regarding the status of Purchase orders, providing accurate information relating to Delivery, Back Order and Invoicing Status
scheduling and coordinating the provision of visualization systems for trial
Education
effective problem-solving ability
excellent, professional telephone manner
previous relevant experience of having worked in a customer service role
experience of having used SAP would be advantageous
good standard or verbal and written communication
good organisation and prioritisation
Requirements
strong organization and prioritization skills
team Player; able to work well with others and also under own initiative
customer service: 1 year
office manager
Working hours
full-time
Responsibility
ensure that the facility is well-maintained & relevant maintenance contracts are in place and up to date
managing the compliance standards needs by coordinating and planning regular inspections, maintenance and testing of electrical equipment and safety devices
continuously embracing new technologies and systems to improve our ways of working
help to create a secure, safe and friendly environment by encouraging staff development and regular office communication
creating and monitoring the process of stationery orders
delegate work to reception staff and assist in managing their workload
ensure the smooth running of reception with regular team meetings to discuss the weeks activities
become the main point of contact for customer enquiries and complaints
Requirements
demonstrable experience of office management gained over a minimum of 5 years running an office
proactive approach to work with good individual and team working ability
excellent interpersonal, oral and written communication skills, with the ability to converse at senior level
proven negotiation and relationship-building skills working with potential and existing suppliers
solution orientation with a good problem-solving ability
previous experience of successful people management with the confidence to lead and motivate a team
excellent organisational and time-management skills - including the ability to manage your workload and supervise others concurrently, flexibility and adaptability to changing workloads, and project-management skills
confidential with a good understanding of office data protection protocols
warehouse operative
Trade
Management
warehouse worker
Responsibility
goods Inbound
unpack, sort and check physical condition of returned sterile instruments and consumables
by way of scanning generate replenishment order of used items
work closely with customer services team on customer priority list
remove when required out of date /short shelf-life stock
amend kit content list when system requires change
all activities are in line with SOP’s and Work Instructions
Education
comfortable with getting to understand product and define systems and processes