quality test every ARNE Women product & highlight any issues with the supplier and resolve as efficiently as possible
previous experience in a similar role within womenswear
performing fit sessions on a weekly basis to ensure all products are aligned to our ARNE Women sizing and quality standards
able to work within a fast paced environment
ensure all sample comments have been submitted accurately and communicated clearly to each supplier and the next steps are communicated effectively
A technically oriented qualification, preferably at degree level
reacting to any returns data and customer feedback where possible to ensure sizing and quality continually improves for each category
able to work both individually and part of a team essential
senior designer
Working hours
full-time
Responsibility
ARNE is a direct to consumer, apparel and footwear brand/retailer based in Birchwood Park near Warrington, UK
we design and develop our products in the UK, manufacture in the near & far east and then ship directly to our customers, with ARNECLO.com ecommerce store as our only sales channel
we have ambitious objectives over the next decade with the team believing all targets are achievable through new product category launches in shoes and womenswear alongside the creation of paid media, CRM activity and further international growth to amplify the great product / brand assets we have already created
reporting to our Design & Buying Manager, you’ll responsible for leading the design and development of new products across all of our ranges as well as working on new product category launches
as a Senior Designer you will work closely with the Design and Buying Manager as well as the Co-Founder to relaunch and develop the ARNE Women brand identity
as a Senior Designer you will work closely with the Design and Buying Manager as well as the Co-Founder to maintain and develop the brand identity, whilst leading the design team
Requirements
support with the creative direction and design aesthetic for all Women's product ranges alongside the Design and Buying Manager & Co-Founder
support with the creative direction and design aesthetic for all product ranges alongside the Design and Buying Manager & Co-Founder
continuously improve product quality ensuring customer satisfaction working with the Head of Product Development
develop new product ranges that align with the brand identity and market trends
research and analyse current market trends, continuously improving designs to keep the brand relevant
work closely with the logistics and product development team to ensure products are delivered on time and on budget
manage and develop the current Junior & Assistant Designer
ensure effective communication and collaboration with the wider team and external manufactures for efficient product delivery
customer service advisor
Working hours
full-time
Requirements
responding to customer enquiries through email, live chat, and social media
providing information about new and existing products
tracking and processing orders and refunds
performing administrative tasks as assigned by Manager
essential Experience and Skills
strong organisational skills
computer literate, proficient in MS Office
excellent Verbal and Written Skills
warehouse operative
Working hours
part-time
Requirements
picking and packing customer orders using warehouse management systems
processing stock in an accurate manager using the appropriate methods
checking returned items for damage or missing items
have a systematic eye for detail to carry out precise and efficient work
motivated to hit KPI targets set by managers
working as part of a busy team
confident with lifting, bending, twisting, and standing for 7.5 hours a day
communicating with Managers to ensure the shift runs to a high standard
shift leader
Working hours
full-time
Requirements
be responsible for the day-to-day safe running and cleanliness of the warehouse
lead and engage a team to ensure the customer is at the heart of what we do – every day
plan rotas for your shift to ensure all departments are efficiently staffed
effectively manage engagement, performance, conduct and absence of the team members, as well as ongoing training
challenge existing processes, providing input on continual improvements which increase capacity and improve efficiency
set performance targets for team members and work with them to ensure all targets are met
resolve problems and troubleshoot issues, as well as making plans for future volumes
provide a daily detailed shift summary and handover record
team leader
Working hours
full-time
Requirements
fully manage process of all goods coming into the ARNE warehouse
warehouse space planning and forecasting based on inbound volumes, ensuring we have enough capacity for peak periods
cycle count process, that is continuously followed and recorded, pick and bulk
previous Warehouse experience and/or experience of working in a fast paced environment
bulk storage process, improvement plans and safety processes
previous stock control experience is essential
own the training of inbound/stock control team
prior knowledge of PVX warehouse management system would be beneficial
Responsibility
oversee the inventory of stock, monitoring stock levels and ensuring stock records are accurate
financial accountant
Working hours
full-time
full-time | Permanent
Requirements
aid with the production the monthly management accounts
experience with order processes & stock reconciliation
general Ledger nominal reconciliation
support preparation of the annual budgets
retail/ecommerce industry experience
stock valuation and movement reconciliation
confident with ERP/IT systems, experience in NetSuite is advantageous but not essential
corporate tax experience advantageous
Responsibility
any other ad hoc duties as required
essential Experience and Skills
graphic designer
Working hours
full-time
Requirements
contributing to the development of the visual identity, ensuring consistent application of the brands playbook and style guide throughout the process
championing the brand look and feel across the business
ensuring quality and consistency of output across all elements
create 2D graphic design and typography elements for social media video assets
ensure all design briefs are met with the highest standard and consistency
you will work as part of the internal marketing team, working across both digital and print platforms to ensure consistency across all marketing activity
follow the brand guidelines to ensure products are shot on-brand and true to the Arne aesthetic
responsible for the editing and retouching of images after photography
Responsibility
essential Experience and Skills
copywriter
Working hours
full-time
Language
english
Requirements
bring the ARNE tone of voice to life, ensuring it remains on-brand, engaging, and typo-free
be a brand guardian for all written content across customer touchpoints and territories
write grammatically correct, accurate and engaging product descriptions, ensuring the copy informs and inspires the customer
helping eCommerce Trading team to improve site conversion rate and revenue
engage the customer sparking conversations with enticing
any other ad hoc duties as required
essential Experience and Skills
A keen interest in writing, with excellent written and grammar skills
designer
Requirements
daily admin to support the smooth running of the design team
support with the creative direction and design aesthetic for all product ranges alongside the Head of Design & Buying & Co-Founder
responsible for sample handling and keeping sample logs up to date
continuously improve product quality ensuring customer satisfaction alongside the Garment Tech team
relevant Fashion Design qualification to degree level or similar
working on the critical path to ensure all samples arrive within the correct time frame
develop new product ranges that align with the brand identity and market trends
previous womenswear experience
Responsibility
completing blogger reports, street style reports
using WGSN daily to check for new reports, trending messages catwalks
identify and propose new design ideas, techniques, and materials to improve the overall product line