ARMSTRONG-BROWN  Salary

WESTGATE HOUSE 1 WESTGATE WETHERBY LS22 6LL ENGLAND

ARMSTRONG-BROWN
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ARMSTRONG-BROWN is looking for employees for positions:

front of house manager

Working hours

  • full-time

Responsibility

  • front of House Manager
  • oversee the daily operations of the front of house area in our newly opened Pub & Restaurant
  • ensure excellent customer service by training and supervising front of house employees
  • handle guest inquiries, complaints, and special requests in a professional manner
  • monitor and maintain cleanliness and organization in the front of house area
  • collaborate with the kitchen and food production team to ensure smooth service flow
  • assist with scheduling, payroll, and inventory management
  • ensure all guests are kept happy and received top notch customer service

Requirements

  • previous experience in a similar role within the hospitality industry is preferred
  • strong leadership skills with the ability to motivate and manage a team
  • excellent communication and interpersonal skills
  • knowledge of food production processes and kitchen operations is a bonis
  • attention to detail and ability to multitask in a fast-paced environment
  • proficient computer skills for managing reservations, guest information, and reports
  • flexibility to work evenings, weekends, and holidays as required