argento is one of the UK and Irelands leading fashion jewellers
we aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one
organise diaries and schedule appointments for the MD
meeting and greeting visitors in a professional, confident and personable manner
answering and directing all internal and external calls in a professional and polite manner
collating AL, expenses, and other admin relating to the roles that report into the MD
collating and overseeing mileage, tax and MOTs for the company vehicles
collating and preparing the MD’s monthly expenses for signature
Salary
salary
Requirements
degree in a business-related discipline
A minimum of 2 years’ experience in a PA/Executive Assistant or Administrative Support role to Senior Management
flexibility to travel on occasion and full driving license and access to own vehicle
excellent written and verbal communication skills with a confident, professional telephone manner
ability to prioritise work load and meet deadlines in a fast-paced environment
well presented, assertive, approachable with a flexible attitude to work
strong understanding and commitment to confidentiality and integrity
event management experience including organising travel, accommodation and event space for training, presentations and similar for a large amount of staff
customer services advisor
Working hours
temporary
Language
english
Responsibility
argento is one of the UK and Irelands leading fashion jewellers
we aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one
respond to high volume of pre-sales and after-sales emails
respond to queries via email and other online channels
proactively contact customers via telephone and email to clarify customer purchase order requirements and notify out of stock situation
record and resolve customer complaints and any other potential issues, ensuring the customer is kept updated
assist with picking and packing of stock at peak trading times
get ready to discover a whole world of jewellery and watches to fill your jewellery box with joy
Salary
salary
Education
A-Level or equivalent
Requirements
proven customer service experience, ideally over email and phone
at least 2 years’ experience working in a fast-paced customer service industry, preferably online
enthusiastic and knowledgeable about our brands
experience of dealing with online customer enquiries, queries, returns via Facebook, Instagram and Twitter
high level of data input, ensuring attention to detail and accuracy with excellent written communication skills, spelling, grammar and punctuation
experience of working in an online chat role
excellent listening and verbal communication skills
excellent problem-solving abilities and can handle complaints in a calm manner
purchase ledger clerk
Working hours
permanent
Language
english
Responsibility
argento is one of the UK and Irelands leading fashion jewellers
we aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one
we are currently seeking an experienced Purchase Ledger Clerk to join the busy Finance Team working for the Argento Group for a permanent contract
get ready to discover a whole world of jewellery and watches to fill your jewellery box with joy
with over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have more than 23 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery
we are proud to stock globally renowned jewellery & watch brands, including: Pandora, Nomination, Olivia Burton, Swarovski as well as our own home-grown brands including Argento, Storie, August Woods, Dirty Ruby and Karma
dealing with queries & any general administration duties in connection with the above
Salary
salary
Requirements
purchase ledger: 1 year
accounts payable: 1 year
it manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
the IT Service Manager will ensure that the IT service processes are well defined, implemented and operated across the Group
management of the IT Service across all companies within the group
this is a hands-on role, providing support to our offices, branches and the wider Argento Group, including Let’s Go Hydro
maintenance and administration of the IT infrastructure including server and network configuration, security, accessibility, connectivity, and backup
travel will be required as well as flexibility due to working across both the Retail and Hospitality & Leisure Sector
management and maintenance of critical business systems related to EPOS and customer management
manage the IT service desk efficiently, ensuring resolution of incidents and service requests in compliance with agreed SLAs
delivery of a high-quality IT Service and support to all sites
Requirements
HND or higher in an IT discipline AND 2 years post qualification experience in a similar IT management role
knowledge and experience in managing and maintaining Microsoft SQL Server
OR 3 years’ experience within the last 5 years in an IT service management role within a large organisation
experience in working with Microsoft SQL Server reporting services
can demonstrate an in-depth understanding of IT hardware, software, and retail technologies
experience with FortiGate firewalls and Ubiquiti
can demonstrate experience of managing an IT support engineer / 1st/2ndline support
experience with storage solutions, SAN, NAS, Cloud etc
administrator
Working hours
full-time | Contract
Language
english
Salary
salary
Requirements
experience with end to end purchasing process
excellent communication and administration skills
have strong organisational skills and attention to detail
be able to react quickly and multi-task
work well within a team
able to work under pressure and to tight deadlines, prioritising workload
able to sustain high levels of concentration in a high-volume environment
purchasing administration: 1 year
Responsibility
maintaining the database of supplier information
managing deliveries, liaising with site managers to ensure receipt of goods
supervisor
Working hours
permanent
Language
english
Salary
salary
Requirements
previous retail supervisory experience is essential
passionate about jewellery and customer service
understanding of store targets and the drivers behind them
sound judgement with confident decision-making
ability to implement procedural change
ability to coach and give feedback effectively and honestly
ability to adapt to frequent change and a high pressure environment
well presented with a positive, pro-active and professional approach
Responsibility
cashing up and reconciling the till each day
overseeing and motivating staff when required
sales advisor
Language
english
Working hours
temporary
permanent
part-time | Permanent
Responsibility
argento is one of the UK and Irelands leading fashion jewellers
we aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one
get ready to discover a whole world of jewellery and watches to fill your jewellery box with joy
with over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 that has grown to have more than 23 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery
we are proud to stock globally renowned jewellery & watch brands, including: Pandora, Nomination, Olivia Burton, Swarovski as well as our own home-grown brands including Argento, Storie, August Woods, Dirty Ruby and Karma
Salary
salary
Contract type
hours of work will be week on a variable shift basis
you will be responsible for assisting your colleagues and management team in daily tasks, such as sales, stock control and excellent customer service
day to day, you will be responsible for achieving set targets, identifying and maximising on opportunities, whilst providing excellent ARGENTO customer service
you will be trained to become a ARGENTO product expert with support from both your Store and Assistant Store Manager and team
Requirements
sales: 1 year
financial controller
Working hours
full-time | Permanent
Salary
salary
Responsibility
responsibility for accurate accounting records and provide financial reports for business areas
support the Financial Controller in assisting the preparation of monthly management accounts including profit and loss account and balance sheet
ensure reporting is timely, accurate and consistent with the financial accounts and that P&L/Balance sheets reconcile to the trial balance
perform monthly balance sheet reconciliations at month end
assisting with the preparation of annual budgets, monthly and weekly forecasts
ensure reporting that incorporates benchmarking, identification and measurement of key performance indicators
assist with the accounts payable and accounts receivable functions
reconciliation of bank accounts on a weekly basis
Requirements
qualified or Part qualified accountant
at least 3 years post qualification experience
strong commercial and business acumen
preference may be given to those with previous relevant experience in similar industry
thorough knowledge of accounting principles and procedures
proven management experience, including training and development skills
highly driven, strong organisational and planning skills and ability to prioritise
effective communication skills
retail store manager
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
previous retail supervisory/management experience is essential
passionate about jewellery and customer service
strong communication skills, in order to establish and coach a high-performance team
proven experience in driving sales and profitability in store
ability to be adaptable and flexible to changing business needs