scheduler
Responsibility
Requirements
Earnings for position scheduler
scheduler - How much money do you make working at this position?
Average salary at company ARCUS FM is 1791£.
The national average salary is 2100£.
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Scheduler Redditch
Are you looking for an employer who is big on career development?Do you enjoy communicating with various stakeholders?Do you thrive on delivering on set SLAs/KPIs?Do you want to provide the best customer service?If yes, then read on...We are now seeking an experienced Workforce Scheduling Controller, to join us on a permanent basis at our Redditch office.ResponsibilitiesYour new role will be within our Central Operations Planning team, where you’ll be covering a multitude of clients. You’ll receive work orders via various systems, you’ll manage and schedule engineers through our scheduling system in accordance with the agreed set SLAs and KPIs. You’ll be liaising between our field-based engineers and client premises ensuring you allocate the correct skilled engineer to attend to the job, considering the store requirements, engineers’ location, and priority of the job through to availability.You’ll be a proactive and solution-focused individual, as you’ll be handling various requirements which could be anything from dealing with a power cut which requires an engineer within 2 hours, to reactive maintenance work where you’ll need to schedule an engineer within 720 hours or legislative work against critical KPI’sYou’ll already be used to working against set SLAs and KPIs, therefore, it is essential you are SLA/KPI driven with a passion to deliver and succeed. You’ll be resilient, tenacious, and confident when dealing with Engineers, you’ll be able to manage challenge and persuade with ease ensuring you are achieving the best solution for the customer.QualificationsOur ideal candidate would have extensive knowledge of scheduling and be able to work on their own initiative. You’d have excellent administrative and time management skills, gained within a fast-paced time-pressured environment with the ability to adapt to change quickly. You’d be an advocate for co
Scheduler Redditch
Overview: Are you looking for an employer who is big on career development? Do you enjoy communicating with various stakeholders? Do you thrive on delivering on set SLAs/KPIs? Do you want to provide the best customer service? If yes, then read on... We are now seeking an experienced Workforce Scheduling Controller, to join us on a fixed term basis for 30-hrs per week at our Redditch office. About the Job: Your new role will be within our Central Operations Planning team, where you’ll be covering a multitude of clients. You’ll receive work orders via various systems, you’ll manage and schedule engineers through our scheduling system in accordance with the agreed set SLAs and KPIs. You’ll be liaising between our field-based engineers and client premises ensuring you allocate the correct skilled engineer to attend to the job, considering the store requirements, engineers’ location, and priority of the job through to availability. You’ll be a proactive and solution-focused individual, as you’ll be handling various requirements which could be anything from dealing with a power cut which requires an engineer within 2 hours, to reactive maintenance work where you’ll need to schedule an engineer within 720 hours or legislative work against critical KPI’s You’ll already be used to working against set SLAs and KPIs, therefore, it is essential you are SLA/KPI driven with a passion to deliver and succeed. You’ll be resilient, tenacious, and confident when dealing with Engineers, you’ll be able to manage challenge and persuade with ease ensuring you are achieving the best solution for the customer. To be successful you will have:: Our ideal candidate would have extensive knowledge of scheduling and be able to work on their own initiative. You’d have excellent administrative and time management skills, gained within a fast-paced time-pressured environment with the ability t
Scheduler Redditch
Overview: Are you looking for weekend working? Do you thrive on delivering against KPI's and SLA's and providing the best customer service? If yes, then read on... We are now seeking Planners/Schedulers to join our Planning team, providing weekend coverage for our end-to-end work order process. About the Job: You’ll receive work orders and manage and schedule engineers in accordance with the agreed timeframes. You’ll be liaising with the field based colleagues ensuring you allocate the correct skilled engineer to attend to the job, taking into account client requirements, engineer location, job priority and availability. Our ideal candidate will have experience working within a fast-paced customer service environment. You’ll be confident, organised, and self-motivated with the ability to prioritise effectively. You’ll be a team player with a willingness to collaborate to achieve solutions with the desire to succeed both individually and as a team. To be successful you will have:: It doesn’t matter which industry or sector you come from, as full training will be provided for this role. What is key you are confident with using a variety of computer systems and have a willingness to learn and be very adaptable to change. You will be working a minimum of 16 hours per week, including Saturday, Sunday and other day(s) according to agreed total hours to be worked. There is flexibility offered with start and finish times but as we are a 24/7 business a degree of flexibility is required. After completing probation and demonstrating a satisfactory level of performance, we offer the opportunity to work on our hybrid model (home/site-based). In return, we would offer you: Salary: up to £27,825 per annum (dependent on experience), pro-rata according to Up to 4% discretionary bonus, subjec
Scheduler Redditch
Are you looking for an employer who is big on career development?Do you enjoy communicating with various stakeholders?Do you thrive on delivering on set SLAs/KPIs?Do you want to provide the best customer service?If yes, then read on...We are now seeking Schedulers to join our Planning team on a permanent basis and managing the end-to-end work order process.ResponsibilitiesYou’ll receive work orders and manage and schedule engineers in accordance with the agreed timeframes. You’ll be liaising with the field based colleagues ensuring you allocate the correct skilled engineer to attend to the job, taking into account client requirements, engineer location, job priority and availability.Our ideal candidate will have experience working within a fast-paced customer service environment. You’ll be confident, organised, and self-motivated with the ability to prioritise effectively. You’ll be a team player with a willingness to collaborate to achieve solutions with the desire to succeed both individually and as a team.QualificationsIt doesn’t matter which industry or sector you come from, as full training will be provided for this role.What is key you are confident with using a variety of computer systems and have a willingness to learn and be very adaptable to change.A full-time colleague will be working 40 hours a week, a variety of shift start times and finish times. As we are a 24/7 business some weekends will be included (on average 1 in 4 weekends) on a rota basis, but you will have days off during the week to compensate.For all colleagues a degree of flexibility is required due to business requirements.After completing probation and demonstrating a satisfactory level of performance, we offer the opportunity to work on our hybrid model (home/site-based).In return, we would offer you:
Customer Support Scheduler Nights Redditch
Are you looking for an employer who is big on career development? Do you enjoy communicating with various stakeholders?? Do you thrive on delivering on set SLAs/KPIs? Do you want to provide the best customer service? If yes, then read on... We are now...
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