AMK LEGAL  Salary

MIKAR BUSINESS PARK NORTHOLT DRIVE BOLTON BL3 6NJ ENGLAND
TIN: 10449896

AMK LEGAL
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AMK LEGAL is looking for employees for positions:

it support technician

Working hours

  • full-time

Education

  • GCSE or equivalent

Requirements

  • at least 6 months of experience in a similar first line IT support role
  • strong knowledge of common hardware, software, and networking systems
  • exceptional problem-solving skills and the ability to work well under pressure
  • technical support
  • excellent communication and interpersonal skills, with the ability to explain complex IT concepts in simple terms
  • A genuine desire to learn, improve, and take on new challenges
  • job Type: Full-time

Responsibility

  • being the first point of contact for internal staff for IT-related concerns and ensuring issues are resolved promptly
  • assisting with hardware and software queries, from setting up new workstations to troubleshooting email issues
  • logging and tracking IT support tickets, maintaining accurate records of problems and their resolutions
  • collaborating closely with our IT specialist and escalating complex issues when necessary
  • maintaining and improving our IT systems, contributing to the development of efficient processes