with the right backing, people and businesses have the power to progress in incredible ways
join Team Amex and let's lead the way together
when you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
the Business Planning Team is part of Global Capacity & Contact Management organization within Global Services Group
here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally
at American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
Requirements
university Degree in business / finance or related field with significant years of work experience
MBA / advanced degree would be an advantage
knowledge of financial systems – TM1 / GSNASO and Oracle is highly desired
knowledge of tableau / cornerstone / nvision or other visualization / automation tools a plus
desire to innovate and work in challenging and dynamic environment
proactive, self-starter with a proven ability to successfully manage multiple priorities
proven track record of being highly collaborative with excellent communication skills
strong work-ethic and interpersonal skills
product marketing manager
Requirements
significant experience in related B2B product marketing experience
experience in the Payments Industry
an enthusiastic and highly motivated self-starter, who is comfortable with turning ideas into action, and excited about new payment technologies
awareness of latest B2B marketing trends and techniques and tactics
ability to form and influence relationships across a matrix environment to successfully gain buy in and drive projects forward
excellent communication and influencing skills
strong E2E project management skills
experience working with and managing third party suppliers and contractors when developing/curating marketing content
training manager
Responsibility
forge strategic relationships with regional stakeholders at all levels to build strong and trusting partnerships
consult with leaders and business partners on business priorities and develop customized short-term and long-term approaches to support stakeholder needs
maintain deep understanding of stakeholder’s day-to-day responsibilities, supporting capabilities, and customer needs
develop and maintain stakeholder OKRs
influence and execute field enablement strategy and trainings to support regional stakeholder teams in growing business and improving productivity
collaborate with product owners to influence product roadmap that enable business processes to support the customer lifecycle and meet GMNS goals
be the ‘voice’ of our product by managing all communication channels
own knowledge management and collaboration tools leveraged by stakeholders
Requirements
experience with and/or strong understanding of sales and client management teams
ability to build relationships across various stakeholders and influence without authority on high visibility projects
excellent written and verbal communication skills with experience presenting innovative ideas to audiences of all levels
results-driven mindset with the ability to drive change management, navigate through ambiguity, and balance multiple priorities
keen attention to detail, high degree of accountability and integrity
passion for the customer and user experience
professional experience with CRM/Salesforce.com preferred
experience in creating and delivering training content for a product
brand manager
Responsibility
serve as a subject matter expert on the American Express brand
advise on marketing reviews and provide consultation for strategic projects and initiatives
engineering manager
Language
english
Requirements
significant relevant IT experience
people leader for high functioning team of service delivery colleagues and contractors
experience troubleshooting, analysis, research and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk
ability to assess severity, gather impacts, creates tickets, engage necessary support teams, and escalate as necessary to ensure timely restoration
ability to suggest, implement ideas for enhancing the customer experience and implement best practices for cost saving
ability to deal with complex information, processes and relationships to derive a simple solution
good ability to navigate ambiguity and quickly establish credibility
experience with Golang or Java 8+ is preferred
Responsibility
monitors the quality of deliverables by reporting on any trends, issues and achievements and raising issues where appropriate
senior design manager
Requirements
significant experience in developing and executing complex strategies
leadership experience
resilient and flexible, with the ability to deal with ambiguity and rapid change
creative, with ability to combine processes with new ideas to create compelling experiences for customers to deepen their engagement
ability to manage and influence large, complex initiatives involving multiple business groups and stakeholders
experience in Operations & Customer Servicing
experience and understanding of the luxury space
expert in the crafting of Executive level communications and presentations
Responsibility
maximising a constantly updated external perspective to ensure our servicing strategies are industry leading
architect
Requirements
A Computer Science / Computer Engineering / Information Systems degree, or equivalent work experience
experience with working payments in product management, engineering or architecture roles
proficiency in EMV Cards & Terminals, Contactless payments, NFC Mobile Products
experience mentoring Product Managers, Engineers, and Designers in how to work together to build great products
hands-on technical experience in use of EMV specifications, through software development or similar involvement
proven experience attracting, hiring and retaining top talent with the specialisations to support the ‘EMV Products’
thought leadership, combining technical skills with business strategy
strong focus on customers and clients with a history of exceeding customers’ expectations
technical project manager
Requirements
university Degree in technical discipline or equivalent work experience required; advanced degree preferred
certifications in project management methodologies a plus
prior experience in program delivery or project management experience is a plus
experience with Agile/ SAFe /Lean methodologies a plus
experience with Cisco WebEx and Qumu Cloud is a plus but not required
independently drives work with supervision, guidance, and coaching from line manager and senior members of Engineering team
leverages existing approaches to solve defined problems
ability to manage multiple projects across multiple teams
Responsibility
schedule meetings, take notes and drives results based on team goals
provide and consolidate inputs for leadership updates on delivery status and key decisions needed to support project delivery
software engineer
Trade
construction
Construction
Language
english
Working hours
internship
Responsibility
you Lead the Way. We’ve Got Your Back
with the right backing, people and businesses have the power to progress in incredible ways
join Team Amex and let's lead the way together
when you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
about Technology
here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally
at American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
Requirements
BS/MS in Computer Science or Information System
experience with governance on self-service platforms, preferably Power Platform
qualifications - External
knowledge of payments industry
significant hands-on experience on enterprise software development
1-2 years hands-on experience working with Power Platform
experience with scripting languages such as PowerShell to drive automation
Education
A Levels preferably grade C or above in STEM related subjects
A*-C Grade GCSE Maths & English
audit manager
Responsibility
you Lead the Way. We’ve Got Your Back
with the right backing, people and businesses have the power to progress in incredible ways
join Team Amex and let's lead the way together
when you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally
at American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
and we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong
Requirements
significant experience in financial services industry and an understanding of related products, services, features, economics and key regulations
understanding of regulatory, and financial industry best practices relevant to the business, including technology and data implications
experience with technology control testing including interface inputs, reports, application security, business continuity and third parties
developing and maintaining a good understanding of U.S. and international privacy and financial crime legislation