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AMBICO is looking for employees for positions:
it apprentice
it apprentice
Working hours
full-time | Apprenticeship
Salary
salary
Requirements
5 GCSEs grades A*-C/9-4 or equivalent
knowledge of Computers and Networks
knowledge of Software and Hardware
decision Making
problem Solving
critical Thinking
ideally 1 year working in an IT environment
written and Verbal Communication
Responsibility
estio Training have an exciting new opportunity for a technical IT analyst with Ambico, an IT help desk based in London
provide 1st / 2nd line IT support using the service desk and monitoring systems
offer troubleshooting, support, and fixes for client IT equipment or network failures
provide phone, email or in-person support
client routine site visits to perform IT checks and proactive support
walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists
provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations , and computer network and connectivity maintenance
demonstrate great customer service skills and patience
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