ALTUS GROUP is looking for employees for positions:
service administrator
Working hours
full-time
Salary
salary
Requirements
excellent interpersonal skills with the ability to communicate effectively across a wide range of audiences
ability to work under pressure and prioritise own and team workloads; use own initiative when required, being a self-starter
excellent time management, organisational and listening skills
ability to work efficiently, within a team and independently, to complete work to a high level of accuracy and presentation and to produce clear, concise and comprehensive documentation
Responsibility
create, update and cleanse records
quality manager
Working hours
full-time
Responsibility
development and enhancement of existing Altus Group processes in line with best practice and Industry standard
driving Service Improvement initiatives to mature existing Incident & Problem Management practices
ensuring the Incident & Problem Management processes are adhered to across the Altus Group
responsibility for the day to day running of the Incident & Problem management processes
maintaining process documentation
oversee the effective execution of the Incident Management Process
manage all Major Incidents within the Altus Group environment
working alongside internal resolver teams to effectively coordinate the successful resolution of Incidents in line with SLAs
Requirements
experience with current best practices in IT standards, principles, and security practices
previous experience as an Incident or Problem Manager
experience managing 3rd parties and 3rd party delivered services
service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
expert knowledge of ITIL disciplines; ITIL Certified
excellent leadership and interpersonal skills, written and verbal communication skills, business facing/business service skills, business acumen, and organizational skills
previous experience with ServiceNow desirable
ITIL Foundation essential
information security manager
Working hours
full-time
Language
french
Requirements
minimum 7 years of experience in InfoSec and IT
master’s degree or equivalent in IT or InfoSec
attestation of knowledge in InfoSec Governance well appreciated
infoSec governance area and control objectives
knowledge on ServiceNow GRC module well appreciated
#FinanceActive
Responsibility
for audits not in your scope, you are the InfoSec deputy and are the main contact for all InfoSec related questions from auditors
team leader
Working hours
full-time
Responsibility
lead and motivate your team to consistently achieve Key Performance Indicators
provide ongoing support to your team through regular team meetings, training, one-to-one sessions, feedback, performance management, and coaching
manage HR requirements for your team members, including annual leave, absence management, and performance evaluations
set a clear vision to motivate your team and create a plan to drive them towards achieving it
delegate responsibilities effectively, inspire team members, and maximize their potential
meet agreed Service Level Agreements for both internal and external clients
collaborate with the Client Services Manager to set clear and challenging objectives for Renewals Client Executives, nurturing a high-performing and motivated team
lead and motivate your team to consistently achieve Key Performance Indicators , with a specific focus on renewing a high volume of existing clients
Requirements
proven track record of delivering a high level of customer service in a telephone based department
excellent organisational and time management skills
you have demonstrated success in leading and motivating a sales/client-focused and high-performing team, consistently achieving KPIs
strong understanding of planning business strategies and goals
you have a minimum of 3 years of experience in a sales/client-focused environment
effective communicator at all levels
people-focused with a proven track record of cross-functional collaboration
extensive CRM experience
surveyor
Working hours
full-time
Responsibility
altus Group have recently opened an exciting opportunity for two Assistant Surveyor’s to join our successful surveying team in Birmingham/Nottingham
altus Group has an immediate requirement for a new Surveyor Appointment Administrator to join our growing Operations team in Old Trafford
both offices provide a great experience and exposure in one of the most experienced rating teams at Altus Group
the offices cover a large geographical patch where you will gain vast experience inspecting a variation of commercial property
we are committed to investing in the professional development of all our employees
this includes offices, retail units, large distribution warehouses, small industrial units, car showrooms, hotels, golf courses and many more
inspection and measuring client properties
the primary role of the Surveyor Appointment Administrator is to book property valuations for our surveyors with our existing commercial clients
Salary
salary
Requirements
minimum of 3 A levels
minimum of 5 GCSEs grades A-C
full driving license, with access to own car
excellent verbal and written communication skills
strong negotiating skills
must be a team player
excellent problem solving and analytical skills
the ability to develop and maintain professional relationships
outbound sales advisor
Working hours
full-time
Salary
salary
Responsibility
conduct pre-qualification processes
graduate surveyor
Working hours
full-time
Responsibility
altus Group have recently opened an exciting opportunity for two Graduate Surveyor’s to join our successful surveying team in Birmingham/Nottingham
both offices provide a great experience and exposure in one of the most experienced rating teams at Altus Group
the offices cover a large geographical patch where you will gain vast experience inspecting a variation of commercial property
this includes offices, retail units, large distribution warehouses, small industrial units, car showrooms, hotels, golf courses and many more
inspection and measuring client properties
drafting floor plans
managing client cases
assisting surveyors in collation of evidence
Requirements
educated to degree level – RICS accredited degree
full driving license, with access to own car
excellent verbal and written communication skills
strong negotiating skills
excellent problem solving and analytical skills
an industry related degree is desirable
university degree – A Property related degree is not essential, but would be beneficial
university degree
team manager
Working hours
full-time
full-time | Permanent
Salary
salary
Responsibility
establish team short and long-term strategies regarding the type of casework, caseloads and case management
work with the team to develop new Auditing techniques and lead types
compile Management Information for the Executive Leadership Group and other key stakeholders
maintain strong relationships and work with Surveyors, Client Services Collections and Sales to enhance and develop both existing and prospective revenue streams, including sharing knowledge and information
construct training plans along with providing advice, assistance, and guidance to all Auditors with a strong emphasis on highlighting our department goals, ethos, conduct, and ambitions
Requirements
university Degree in a related field or equivalent experience
historical success leading in a sales/client-focused role
CRM knowledge
experience in a managerial role within a team responsible for generation of revenue
experience in a managerial role is required - Within a team responsible for generation of revenue is preferred
excellent attention to detail as well as analytical and problem-solving skills
ability to communicate effectively both orally and in writing
tenacious and results focused with the ability to drive a team forward
receptionist
Working hours
full-time
Responsibility
arrange and book travel accommodations and meeting rooms
process and handle confidential post
print and prepare management information
order business supplies for office and remote workers
maintain up-to-date seating plans and office headcounts
support the Office Coordinator with Health & Safety responsibilities
Requirements
office/clerical or previous reception experience
problem solver with good time management
can work collaboratively with multiple departments
excellent oral and written communication skills
ability to work both individually and within a team environment
familiarity with general office equipment
#LI-Hybrid
we are committed to providing reasonable accommodations, if required, and will work with you to meet your needs
business development executive
Working hours
full-time
full-time | Permanent
Responsibility
altus Group is excited to announce a new opportunity for Graduate Business Development Executives to join our Manchester B2B Sales team
at Altus, our work is purposeful
every day, our employees drive impact, innovate, and shape the global commercial real estate and PropTech industry
you will adopt a multi-media approach to engage business prospects in conversation through outbound calls, emails, and LinkedIn Lusha
meaningfully contribute quality, recurring revenue to Altus Group by qualifying opportunities and scheduling client meetings for the appropriate team
if you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group
this opportunity is for money-motivated who believe they will have what it takes to thrive in a fast-paced, successful telesales department within the Commercial Real Estate industry
unlock your Altus Experience
Salary
salary
Requirements
at least 6-12 months prior working experience in business development or sales
at least 6-12 months prior working experience in business development or sales, both cold and/or warm calling
ability to maintain courage and resilience when faced with rejection
consistently have the desire to strike up a conversation with new individuals daily regardless of rejection
ability to network and make new connections
adaptable, resilient and target driven
excellent verbal and written communication skills. We are looking for somebody who can think on their feet and engage confidently with our clients