ALTON TOWERS RESORT OPERATIONS

Responsibility

• who we are
• about the Role
• we provide laughter, smiles, shrieks and screams every day
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• carry out all aspects of scheduled and unscheduled general maintenance as required in the theme park
• we delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode
• operations
• to carry out all aspects of scheduled and unscheduled general maintenance as required in the theme park
• undertake all aspects of general maintenance tasks as required to ensure operational presentation and customer satisfaction
• considers other departments requirements and provides guidance and support as appropriate
• provide assistance and support to all other maintenance team members as required and undertake PPMs as instructed
• working towards an Lvl2 City & Guilds or lvl 2NVQ in a relevant discipline
• about the Role- Maintenance Operative
• undertake all aspects of scheduled and unscheduled general maintenance tasks as required
• undertake when needed all aspects of compliance maintenance as required such as PAT, Legionella monitoring, emergency light testing and RCD testing
• we’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about
• you will be Enthusiastic with a can do attitude
• carry out general maintenance if required to
• considers other departments’ requirements and provides guidance and support as appropriate
• to receive and prioritize Tower 10 calls and ensure all jobs are complete or handed to an applicable team member or relevant Supervisor/Team Leader
• there may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends
• we require a minimum of NVQ level 2 in a relevant discipline
• ensure maintenance work is within all relevant legislation, guidelines and code of practice and that all procedures are adhered to
• ensure maintenance work is within all relevant legislation, guidelines, and code of practice and that all procedures are adhered to
• to receive and prioritize lima 10 calls and ensure all jobs are complete or handed to an applicable team member or relevant Supervisor/Team Leader
• about you
• infor worksheets are complete detailing exact nature of work carried out
• infor worksheets are complete detailing the exact nature of the work carried out
• carries out fault diagnosis as necessary within the limitations of own ability
• multi skilled general maintenance background i.e. plumbing/electrical/joinery
• we are looking for a maintenance operative to work on all aspects of general maintenance in a busy hotel environment working within a multi skilled team
• assist when needed will all aspects of compliance maintenance as required such as PAT, Legionella monitoring, emergency light testing, and RCD testing
• development
• great time keeping
• get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description
• carry out general maintenance and assist engineers or other trades as required to ensure high standards of product availability, operational presentation, and customer satisfaction
• this role is hands on, varied and requires someone who can work independently at times and as part of a team, it involves pre planned maintenance and reactive maintenance
• actively supports new approaches and innovative solutions for maintenance issues
• the Perks of the job
• we are currently recruiting for MAINTENANCE OPERATIVE , to join us at the Alton Towers Resort, the UK's only attraction that specializes in making Britain happy
• promote a culture which encourages input and initiatives by completing appraisals and objectives
• working on and maintaining nonelectrical building services, plant and equipment to the limit of safety and competence and work with other nonelectrical engineers to support this
• ensure that maintenance is carried out within relevant legislation, guidelines and code of practice and that all procedures are adhered to

Requirements

• working towards an Lvl2 City & Guilds or lvl 2NVQ in a relevant discipline Benefits
• pay Range: GBP £12.82/Hr

Trade

• installation & Maintenance
• Installation & Maintenance

Earnings for position maintenance operative

Responsibility

• who we are
• we provide laughter, smiles, shrieks and screams every day
• about the Role- Plumbing and Heating Maintenance Engineer
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• we delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode
• to undertake all aspects of scheduled and unscheduled maintenance as required on the resort’s gas equipment and utilities infrastructure
• this will include;- Repairing, servicing, and installing gas and plumbing equipment and all aspects of pipework
• servicing megaflows and all various types of boilers
• working within a multi skilled team the role is to provide maintenance support and also assist the compliance team when needed
• we’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about
• ensuring the safe operation of all the none Rides equipment, systems and installations
• this will include
• legionella risk assessment
• repairing, servicing, and installing gas and plumbing equipment and all aspects of pipework
• there may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends
• working within a multi skilled team the role is to provide maintenance support
• get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description

Earnings for position maintenance engineer

Responsibility

• you will be tasked with making sure supplies are readily available and all equipment is in working order
• the role is diverse from cleaning guest & employee restrooms, to checking in late arrivals
• duties include litter picking, driving road sweepers and tractors, emptying trailers, recycling waste and operation of pressure cleaning equipment
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• you need to be able to work without direct supervision and maintain a high degree of flexibility and professionalism
• contracts will start from February 2024 until November 2024
• in this role during the shift you could work in any of our amazing accommodations
• alton Towers Hotel, Splash Landings Hotel, CBeebies Land Hotel, Enchanted Village, which also includes the Luxury Treehouses, and Stargazing Pods
• the role involves cleaning toilets, hand basins, floors and making sure they are kept to a high standard of cleanliness throughout the day
• first impressions count for a lot, and you’ll be one of the first people some of our guests meet as a night porter/cleaner at the Alton Towers Resort
• in this role you'll be responsible for safe and efficient disposal of Park and Hotel waste, helping to minimise the effect our business has on the environment
• experience of working in cleaning or service-related industry would be advantageous and you will need to be able to work without supervision
• always dealing with guest queries in an efficient & professional manner and ensuring we meet and exceed all our guests expectations, with the highest level of service
• benefits
• benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO
• we are currently recruiting for Hotel Night Cleaner , to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy
• we are currently recruiting for Park Cleaners, to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy
• pay Range: Compensation between GBP £7.49/Hr.-GBP £10.42/Hr

Trade

• cleaning & Sanitation
• Cleaning & Sanitation

Earnings for position cleaner

Responsibility

• about the Role
• it's vital that the team work together as it's the guests first and last impression that really counts
• as a Leisure Operations Receptionist, you’ll be responsible for greeting guests at our Extraordinary Golf crazy golf course
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• this theme park themed miniature golf course re-imagines together 18 of our wildest rides and attractions
• you'll be responsible for taking ownership of any guest issues, cash and key handling as well as ensuring relevant guest information gets passed to the correct department
• get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description
• most importantly, Extraordinary Golf is a fun activity for all the family with more wild and wacky features than you can imagine
• want to make a great big smiling first impression? In this crucial customer facing role, the Waterpark reception team are the first people to interact with guests before they enter our stunning waterpark
• we are currently recruiting for a Leisure Operations Receptionist to join us in the Hotels at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy

Requirements

• well developed computer skills
• excellent interpersonal skills
• experience in leadership and organisational duties
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• A good general education
• A background in the hotel industry
• an understanding of the Opera system would be an advantage
• are you enthusiastic and energetic and able to put a smile on guests' faces?
• are you passionate about delivering exceptional customer service?
• do you like working in a fast paced environment?

Earnings for position receptionist

Responsibility

• A job with Merlin isn’t like a job anywhere else
• who we are
• with attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases
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• we trade in fun
• we provide laughter, smiles, shrieks and screams every day
• decode financial data to unveil performance nuances that drive success
• in smiles, shrieks and spine-tingles
• we delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode
• team up with divisions, unravelling explanations and gathering info to craft concise, impactful commentary
• in Memories
• craft on-demand analysis that sparks strategic clarity
• in magic
• diligently review, challenge and perfect reports
• but there are no tricks behind our magic
• keep trackers and control sheets fresh and updated
• about the Role
• location: Alton Towers Resort / UK Flexible
• instead, there are people like you
• master the art of completing and submitting group reporting templates
• we’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about
• passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be
• support financial planning processes with finesse
• shape a suite of reports that elevate budgeting, planning and forecasting
• about the Role…
• thoroughly review submissions, dissect assumptions and provide insightful feedback
• there may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends
• assist teams in adhering to and documenting group processes
• join the Resort Theme Parks operating group finance team, acting as a key finance business partner to key functional stakeholders
• manage and track central capex and board papers
• get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description
• we’re looking for a commercially focused Finance Business Partner to play a key role in driving the current and future performance of our amazing resort
• about You…
• whether it’s the iconic theme park itself, one of our five hotels, or water park, you’ll definitely have loads of scope to utilise your financial business partnering skills in a diverse arena
• the role will suit someone who is passionate about delivering first class analysis to drive great decision making
• about You
• due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Finance Business Partner to join our Resort Theme Park's team. This role will can be based within any one of our UK offices
• reporting to the Senior Business Partner for Alton Towers Resort, you’ll play a key role as part of the senior team, partnering with the departmental managers as well as other functional heads to provide commercially focused financial insight to help drive business success
• you’ll make sure that all the necessary daily and periodic reporting, accounting and financial controls are being delivered, but beyond that, your focus will be to provide financial expertise into key business drivers to help deliver and develop the strategic objectives and annual budget for the resort
• the role will shape RTP financial planning through precision budget evaluation tools, uncovering inaccuracies
• ability to challenge the status quo, influence stakeholders and peers and build credibility within the business is a must