ALPHAGENIX in Newcastle upon Tyne Salary

NORMEDICA HOUSE, 4 RUBY PARK BRUNSWICK INDUSTRIAL ESTATE BRUNSWICK VILLAGE NEWCASTLE UPON TYNE NE13 7BA ENGLAND
TIN: 11618977

ALPHAGENIX
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Earnings on positions in ALPHAGENIX

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ALPHAGENIX is looking for employees for positions:

customer service representative

Working hours

  • full-time

Salary

  • salary

Responsibility

  • ensuring all telephone and email enquiries are resolved to the client’s satisfaction
  • operate as first point of contact for assigned clients
  • to manage the expectations of all clients through effective communication and ownership
  • develop strong client relationships, informing them of updates, timescales, managing expectations
  • to always maintain a high level of personal drive and the highest standards of accountability and professionalism
  • provide reactive and proactive support to increase the likelihood of retention
  • be a credible face of Alphagenix, ensure that clients are well informed in relation to further potential offerings
  • obtain accurate up to date client records

Requirements

  • strong communication skills
  • IT skills
  • attention to detail
  • support enhancing the customer experience/journey
  • trustworthy & Reliable
  • trustworthy
  • time management skills
  • adaptable, open to change