ALMA DE CUBA  Salary

14 CLARENDON STREET NOTTINGHAM NG1 5HQ ENGLAND

ALMA DE CUBA
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ALMA DE CUBA is looking for employees for positions:

night porter

Working hours

  • full-time | Part-time | Permanent

Responsibility

  • greet and assist guests with check-in, check-out, and any inquiries throughout the night
  • maintain the cleanliness and organisation of the lobby, common areas, and other assigned spaces
  • handle luggage and provide assistance with guests' belongings as needed
  • attend to guest requests, such as providing toiletries, extra towels, blankets, etc
  • perform security checks and monitor the premises to ensure guests' safety and security during night hours
  • set up conference rooms, meeting areas, or other event spaces as required
  • assist with maintaining stock levels of supplies, amenities, and linens
  • provide general information to guests about the hotel facilities, services, and local attractions

Requirements

  • previous experience in hospitality, customer service, or a similar role is preferred but not essential
  • strong interpersonal and communication skills
  • excellent problem-solving abilities and a proactive attitude
  • A professional and friendly demeanor with the capability to make guests feel welcome
  • ability to work overnight shifts, as well as weekends and holidays
  • physical stamina to perform tasks such as lifting luggage, moving furniture, and standing for extended periods
  • knowledge of local attractions and points of interest is a plus
  • hotel: 1 year