ALLIANCE RECRUITMENT

Responsibility

• work closely with the depots and provide general support
• accurately maintain and keep customer records up to date
• handle the administration and order processing for customers
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• asses customer accounts and adjusting credit limits when necessary
• chase any overdue debt by sending a letter or text message to the customer before handing over to the legal team
• liaise regularly with internal teams to ensure any customer or depot issues are resolved
• responsible nurturing and developing existing customer accounts

Earnings for position customer service coordinator

Responsibility

• an exciting opportunity has arisen for a dedicated Customer Service Administrator and to an established and global leading engineering / manufacturing organisation based in Northampton
• this is a permanent role, working full time hours Monday – Friday and offering a competitive salary, along with an excellent benefits package
• follow up on orders that have been processed to warehouse to ensure smooth delivery
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• efficiently handle incoming queries via email and telephone
• if you are passionate about providing exceptional customer service, are a proactive individual who enjoys variety and a challenge, then this might be the role for you
• promptly respond to phone and email inquiries
• accurate processing of new customers orders onto company system
• work closely with the engineers to ensure customer issues / repairs are resolved in a timely manner
• communicate with finance and planning teams regarding complex orders that they need to be aware of
• work closely and coordinate with colleagues in the Operations team

Requirements

• customer service: 1 year

Earnings for position customer service administrator

Responsibility

• we are currently looking for a driven Receptionist & Administrator to join a fantastic and highly reputable accountancy firm based in Northampton
• this is a permanent position, working 8.45am-4.30pm Monday - Friday and is a fantastic opportunity for anyone who’s looking for a varied, busy role which involves both people interaction and administration
• dealing with all incoming calls and making calls as instructed; setting up messages on voicemail as and when necessary, taking note of voicemail messages
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• if you’re looking to join a small but busy team, are highly organised, an excellent communicator and have a passion for providing exceptional customer service then this might be the role for you
• perform and complete fire alarm tests weekly and to keep relevant paperwork up to date
• answer customer queries both face-to-face and over the phone
• greet and welcome visitors upon arrival

Earnings for position receptionist / administrator

Responsibility

• we are currently looking for an experienced Tax Manager to join an extremely successful accountancy firm based in Northampton
• this is a permanent position, working full-time hours, based in the office, and our client is offering up to £50K dependant on experience
• assist with HMRC enquiries into tax returns
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• accurately and timely filing of tax forms
• if you’re looking to join a busy team, are a driven and determined individual who has extensive tax knowledge and enjoys a challenge then this might be the role for you
• provide tax compliance and advisory services where appropriate

Earnings for position tax manager

Responsibility

• promptly respond to IT support incidents
• update relevant IT records & logs as per agreed processes
• participate in internal and external meetings where attendance is required

Requirements

• technical Support
• 2nd Line
• 1st Line
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• IP Technologies
• relevant Microsoft certification in server and desktops desirable
• relevant certification in IT systems and support
• A proven track record in an IT support role
• strong analytical & problem-solving skills
• able to prioritise & work independently as required
• in depth working knowledge of
• microsoft Windows based systems
• microsoft Server based systems
• VMWare or similar virtualised server environments
• apple Mac based systems
• working knowledge of
• firewall & network switch administration
• IP telephony systems

Earnings for position it support technician