ALLIA  Salary

Rating of the company
THE RELATIONSHIPS FOUNDATION 3 HOOPER STREET CAMBRIDGE CB2 2NZ
TIN: IP28861R
Rating of the company

ALLIA
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ALLIA is looking for employees for positions:

receptionist

  • receptionist
  • hr administrator
  • facilities manager
  • communications officer

Working hours

  • part-time | Permanent

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • occasionally assisting with tasks outside of core hours which may require early starts, late finishes and weekend working by prior arrangement
  • providing general administrative support to the reception and facilities team i.e., processing applications, filing, photocopying, scanning and purchasing supplies
  • delivering reception services during our core hours of 8.30am-5.30pm, including receiving, directing and responding to all calls, messages, sorting incoming and outgoing mail and assisting tenants and visitors
  • delivering exceptional, 5-star, customer service at all times
  • greeting and directing visitors and dealing with queries from tenants, visitors, customers, suppliers and the general public including making them aware of relevant services that we offer
  • taking enquires, managing bookings and organising the delivery of conference and meeting room bookings to include setting up spaces for bookings with the movement of furniture to the desired layout and setting up and delivering our catering offer
  • promoting, encouraging and assisting in creating a community spirit at the Centre
  • providing accounts and financial support by checking details are correctly logged in our Customer Relationship Management System and generating necessary invoices, credit notes and taking card payments

Requirements

  • experience of working in a customer-facing role, and an understanding of the need for excellent customer service skills
  • A willingness to learn new computer programmes/systems
  • an approachable, friendly and professional manner with a positive, can-do, attitude and a willingness to develop
  • flexibility to attend work outside of core hours
  • the ability to work effectively in a team and to tight deadlines under pressure
  • to be able to solve problems and work under their own initiative when required
  • candidates will also be self-motivated, organised, proactive and reliable
  • A motivation to do things, or identify new ways of working, that improves the service we offer at the Centre