A.L.L ANDERSON in Prestwick Salary

PRESTWICK BUSINESS CENTRE LADYKIRK BUSINESS PARK SKYE ROAD PRESTWICK KA9 2TA SCOTLAND
TIN: SC596684

A.L.L ANDERSON
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A.L.L ANDERSON is looking for employees for positions:

customer service administrator

Working hours

  • permanent

Benefits

  • laptop

Salary

  • salary

Responsibility

  • they have been providing direct-to-client services since 1987 and have been the lead partner delivering the Homeplus service since 2018
  • our client, a home improvement charity based in Leeds is looking for an experienced Customer Service representative to join their Customer Service Administrative team
  • they provide a range of services for older and disabled people to help them to remain living independently in their own homes
  • the successful candidate will be responsible for working with the Customer Service administrative team whose remit is to be the first point of contact for all enquiries and referrals, providing advice and information and managing and processing all referrals appropriately
  • as part of the Customer Service team, you will be the first point of contact for all enquiries and referrals received by our client, providing advice and information, managing and processing all referrals appropriately
  • you will provide high quality administrative support to ensure that all services operate smoothly and efficiently, including support to the technical team and using the CRM system
  • you will ensure an excellent standard of customer service is achieved and that all agreed measures and documentation are recorded and completed within specified timeframes and to the required standard
  • the right candidate will work within the Customer Service Administrative team responsible for receiving all incoming calls and face-to-face callers to the office and will provide a professional and polite response