ALBION WATER Salary
3 FILERS WAY WESTON-SUPER-MARE BS24 7JP ENGLAND
TIN: 03102176
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Earnings on positions in ALBION WATER
ALBION WATER is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Education
- GCSE or equivalent
Responsibility
- handle Incoming internal and external customer contacts
- handle outbound calling
- complaint handling
- producing customer insight data and associated reporting
- managing and record customer payments
- maintaining all Customer records
- working with Business Development to prepare bids and Tenders
- onboarding new customers
Requirements
- ability to deliver exceptional customer service with a flexible approach which gets the best out of every situation
- articulate with high literacy skills
- ability to work under pressure and to tight deadlines
- ability to manage multiple work streams
- excellent communicator and negotiator
- ability to prioritise and manage multiple work flows
- attention to detail and a drive to seek continuous improvement in process and service delivery
- customer service: 1 year