Earnings on positions in ALBATROSS GROUP
ALBATROSS GROUP is looking for employees for positions:
- responsible for all attractions and event requests, finalise bookings and make payments on time
- responsible for ticketed events, managing bookings and operations
- building supplier relationships
- continually build and improve product knowledge, including attending contracting trips and familiarisation events, when required
- negotiate with suppliers to maintain and improve Gross Trading Profit
- first point of contact for the operations team for all attraction and ticketed events, supporting them in an efficient and timely manner
- responsible for event dates, ensuring we are aware when events go on sale and that dates and information are correct and up to date
- communication skills to ensure keeping professional and polite in person, by telephone & Email
- multi-tasking with the ability to prioritise workloads and problem solving
- displays and promotes a positive mind-set in all situations
- ability to work on own initiative and also as part of a strong team
- obtain customer rooming lists, via TC, inputting into the booking system and sending to suppliers in line with the deadlines
- request Tour Information from customers and ensuring information is passed to all relevant suppliers
- obtain tour updates from customers, when required and assist with inputting sales updated
- screen departmental calls, when necessary
- assist team with extra and special room requests
- assist with chasing attraction suppliers for booking space
- adding confirmations of attraction bookings onto booking system
- additional administrative support when required across B2B Support Team
- must be able to work well on own initiative and within the team
- organisation skills and an ability to prioritise workload are essential
- effective communication skills
- friendly and professional telephone manner
- be able to work under pressure
- be sensitive to customer/supplier needs
- able to take responsibility for own work
- strong administration skills and attention to detail