AKOYA BIOSCIENCES UK  Salary

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2 MINTON PLACE VICTORIA ROAD BICESTER OX26 6QB UNITED KINGDOM
TIN: 11611409
 Science & research
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AKOYA BIOSCIENCES UK
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AKOYA BIOSCIENCES UK is looking for employees for positions:

field service engineer

  • field service engineer

Working hours

  • full-time

Requirements

  • BSc in Optics / Physics / Electronic Engineering / Biotechnology discipline

Responsibility

  • perform equipment installations and validation including customer training, introducing the customer to basic features and functions of the instrument and software
  • provide real-time and follow-up support to our customers, both internal and external
  • prioritize support correspondence to comply with the Technical Support Center’s customer response times
  • manage, prioritize and schedule all work to be performed to satisfy internal and external customer demands
  • log and track all support calls and field service visits in the appropriate database
  • apply knowledge of mechanics, electronics, optics, computers, and Akoya products to the installation, preventive maintenance and repair of PhenoImager and PhenoCycler product lines and accessories
  • properly maintain and inventory a trunk stock of service parts
  • communicate strategic customer, competitive and sales lead information to the appropriate Territory Sales Manager