own and nurture the customer relationships you develop
build existing clients into successful case studies
keep customers up to date on best practices as well as new Airship products and services
forecast and database upkeep all to keep information flowing, relevant and easily accessible
conduct sales activities including active management of existing accounts, developing opportunities, delivering proposals, and closing sales, all within an assigned account list/ territory
duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer
Requirements
degree in Business or other related discipline is preferred
customer centric willing to consult with clients to ensure their success
knowledge of mobile/tech / digital marketing industry
experience using CRM and web-based conferencing systems
ability to communicate efficiently and effectively with both technical and non-technical audiences
strong presentation skills with demonstrated experience in presenting to all level of audiences, both remotely and in-person
2+ years experience in enterprise SaaS sales, preferably focused in technical marketing solutions
at ease establishing business relationships with, and presenting to, individuals from various countries, industries and at all corporate levels
technical support engineer
Language
english
french
Trade
customer Service
Customer Service
Responsibility
write documentation, knowledge base articles, and tutorials to improve the customer experience of Airship products and services
work on transversal projects to increase knowledge and personal skills
contribute to the development of our support policies and procedures
able to participate in on-call rotation and have a weekend day component to weekly schedule
provide world-class writing and verbal guidance by taking ownership of customer requests from initial contact to resolution including troubleshooting, determining root cause, and ensuring that the customer understands the resolution
partner with the Engineering teams to resolve customer issues and assist customers during the implementation of our products and services which includes reading and analyzing code
duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer
Requirements
bachelor or master's Degree in Computer Science or in Digital Marketing, or equivalent experience, with at least two years in a Technical Support role
sales representative
Language
french
german
Responsibility
work through assigned target accounts and execute personalized, account-based sales development strategies
conduct thorough research into accounts and prospects to create engaging outreach that consistently generates opportunities
use our powerful tech stack to manage your job, drive success, and track/measure progress
perform a consistent mix of activities at volume, emphasizing phone calls and emails
exhibit extreme ownership of goals / targets with an emphasis on results over actions
duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer
Requirements
powerful verbal and written communication skills
ability to adapt and thrive in a fast-paced, changing environment
strong work ethic, self-motivated, and hungry
detail-oriented, organized, and metrics- / data-driven
eager to learn, develop, and grow into a sales or related role
previous SDR work or mobile tech industry experience are a plus, but not required
ability to demonstrate empathy and active listening skills
extreme ownership over goals
it technician
Requirements
strong analytical and problem-solving skills
minimum 6 months of hands-on experience in an IT support role, preferred but not required
eagerness to progress and learn and adapt
Responsibility
as Junior IT Technician here at Airship you will need to have a solution focused mindset with excellent communication skills. The right person will have a strong desire to learn and grow within the field of Information Technology
assist in managing and maintaining the company’s IT systems and infrastructure
engineer
Requirements
experience building SDKs, common libraries, or tools for others; bonus points if this experience is in building advertising or marketing SDKs
experience with the browser APIs that power web experiences, such as notifications, service/web workers, and IndexedDB
experience in writing cross-browser and platform features, including desktop and mobile browsers
familiarity with or interest in reading and understanding mobile-focused languages, like Swift, Kotlin, and Java
excellent communication skills and ability to work in a team environment
4+ years of relevant software engineering experience
deep experience in web development with software engineering best practices: unit testing, code reviews, documentation, and version control
proficiency with web tooling and technologies such as npm, TypeScript, React, and CSS, and using these as part of a continuous integration system
Responsibility
mentor and educate newer members of the team
duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer