AIRLINE SERVICES  Salary

SQUIRE PATTON BOGGS (UK) LLP (REF: CSU) RUTLAND HOUSE 148 EDMUND STREET BIRMINGHAM B3 2JR ENGLAND

AIRLINE SERVICES
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Earnings on positions in AIRLINE SERVICES

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AIRLINE SERVICES is looking for employees for positions:

customer service

Working hours

  • full-time | Permanent

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • handling all incoming customer queries and questions
  • providing the appropriate service and information or referring clients to another department
  • AWB Rate Audit Process
  • checking product or service availability
  • assisting customers with registration or account creation
  • maintaining a database of customer information in CRM system
  • cargo bookings using different reservation platforms
  • providing quotations and checking product availability

Requirements

  • knowledge of Microsoft ecosystem
  • excellent interpersonal and active listening skills
  • strong attention to detail
  • working knowledge of customer relationship management tools
  • ability to work well in a team and independently when directed
  • multitasking skills and good organisational abilities
  • customer service: 1 year
  • sales: 1 year