AGRIA PET INSURANCE Salary

Rating of the company
based on 0 evaluations
7 reviews in total
  Aylesbury
FIRST FLOOR, BLUE LEANIE WALTON STREET AYLESBURY HP21 7QW ENGLAND
  https://www.agriapet.co.uk
TIN: 04258783
  Finance and Insurance
Rating of the company
based on 0 evaluations
7 reviews in total

Earnings on positions in AGRIA PET INSURANCE

Estimated salary

£ 2000

Median salary at AGRIA PET INSURANCE

£ 1966 Lowest salary
£ 3273 The average salary
£ 8333 Highest salary

AGRIA PET INSURANCE is looking for employees for positions:

head of marketing

Working hours

  • full-time

Responsibility

  • line management for the Digital Marketing Team including recruitment, training, 1-2-1’s, staff appraisals, personal development plans, talent development
  • creating the overall acquisition strategy, setting and delivering against online & offline performance KPIs
  • creating the overall acquisition strategy, setting and delivering against online & offline performance KPIs
  • working closely with web partner and IT teams to deliver
  • delivering weekly performance reporting and commentary on activations and sales performance
  • ownership of the digital onboarding and management of the microchipping, retail, breeder, veterinary and rehoming partners
  • working to meet the departmental objectives and achieving required quality results
  • leading the strategic direction of Agria and KCPI digital platforms to deliver best-in class digital experience for our customers including the websites, customer apps and partner integrations

Requirements

  • excellent organisational skills
  • able to coordinate multiple external communications’ messages at any one time
  • ability to priorities workloads and use own initiative
  • ability to work independently or as part of a team
  • ability to work under pressure and to tight deadlines
  • good industry relations and contacts
  • got handle on social media platforms and opportunities
  • be able to effectively communicate both verbally and written, at all levels within the business and liaise with stakeholders to resolve issues

customer service manager

Working hours

  • full-time

Responsibility

  • developing and implementing the strategy for debt management and collections alongside key stakeholders across the business
  • setting a clear mission and deploy strategies focused towards that mission
  • implementing a clear succession plan while promoting internal progression opportunities
  • keeping ahead of industry’s developments and apply best practices to areas of improvement
  • controlling resources and utilise assets to achieve qualitative and quantitative targets
  • working closely with the Finance Department to manage and reduce overdue debt
  • line management for the Customer Service Team Leaders: recruitment, training, 1-2-1’s, staff appraisals, personal development plans, discipline and developing talent

Requirements

  • previous Operational leadership experience essential
  • knowledge of Disciplinary and Performance Management procedures
  • excellent organisational skills
  • be able to effectively communicate at all levels within the business and liaise with stakeholders to resolve issues
  • ability to priorities workloads and use their own initiative
  • ability to work independently or as part of a team
  • ability to work under pressure and to tight deadlines
  • ability to work to agreed performance targets

sales executive

Responsibility

  • proactively managing own workload ensuring the objectives of the field team compliance monitoring plan are delivered in a timely manner
  • keeping abreast of emerging risks both internally and externally ensuring appropriate action is taken to accommodate effective management of these risks
  • creating and delivering individual and collective training plans to improve the performance standards within the field-based channel teams
  • developing and establishing effective relationships with business areas to achieve department and business objectives
  • providing guidance on the effectiveness of systems and controls in line with business and regulatory requirements
  • maintaining up to date knowledge of relevant regulatory requirements under rules such as FCA Handbook, Insurance Distribution Directive and Data Protection legislation

Requirements

  • ideally experience in a role within financial services
  • excellent attention to detail and able to follow prescribed plans
  • undertaken a role in a monitoring or audit function and used to ensuring quality control against agreed standards and procedures
  • capable of producing and presenting reports and MI in a clear and professional manner
  • capable of producing, presenting, and guiding team members on training needs
  • be able to effectively communicate with all levels of stakeholders within the business
  • good knowledge of the Microsoft suite of applications
  • ability to prioritise workloads and use their own initiative

marketing executive

Responsibility

  • reporting of success of campaigns & tests with recommendations on future approaches
  • working closely with 3rd party agencies to deliver customer contact strategy
  • supporting in the creation of marketing collateral for key campaigns across the year including email, SMS and direct mail
  • taking ownership of customer newsletters including content and approach
  • working to meet the departmental objectives and achieving required quality results
  • building of selections and campaigns within FastStats and PeopleStage to meet the requirements of the customer contact strategy across acquisition, retention and customer communications
  • being  responsible for monthly plans that achieve the business objectives
  • being  responsible for reporting and analysis monthly to Direct Marketing Manager

Requirements

  • excellent organisational skills
  • understanding of Apteco FastStats/Dotdigital/PeopleStage
  • able to coordinate multiple external communications’ messages at any one time
  • ability to priorities workloads and use own initiative
  • ability to work independently or as part of a team
  • ability to work under pressure and to tight deadlines
  • excellent communication skills including spelling and grammar
  • be able to effectively communicate both verbally and written, at all levels within the business and liaise with stakeholders to resolve issues

compliance manager

Working hours

  • full-time

Responsibility

  • providing high-quality and timely compliance and risk advice to the business on a range of subjects
  • leading on regulatory horizon scanning activities; including taking the lead on all upcoming regulatory change matters
  • leading/overseeing the reporting, follow-up and resolution of regulatory issues and breaches
  • leading/overseeing the review and sign off of financial promotions and marketing material
  • providing Compliance support to business projects and change initiatives
  • developing and maintaining a suite of Compliance & Risk policy and procedure documentation
  • preparing MI and reports for senior management meetings/committees as required
  • creating and delivering Compliance focused training to the business and/or senior management as required

Requirements

  • educated to degree level or equivalent qualification/experience
  • significant proven experience in a Compliance role within an FCA/PRA regulated business; preferably with experience in the retail insurance sector
  • ability to effectively communicate and influence at all levels of the business
  • excellent attention to detail; ability to think critically
  • ability to prioritise workloads, use initiative and work independently
  • ability to work to agreed performance targets
  • versatile; able to adapt quickly to the changing needs of a rapidly developing business
  • ability to demonstrate flexibility regarding working hours to meet business needs

team leader

Responsibility

  • being responsible for own and team performance in terms of achieving  targets and other KPIs
  • accurately enter claims data onto our in-house system
  • addressing unsatisfactory performance, problem behaviour and attendance in line with the company policies and procedures
  • validating and assessing a variety of claims across a range of products
  • conducting monthly 1-2-1’s, annual appraisals and handle disciplinary and grievance issues to facilitate and improve team performance
  • ensuring a comprehensive understanding of Agria’s policy terms & conditions
  • leading by example – including attitude, behaviour and performance, including sales
  • researching and requesting missing information to expedite prompt claims assessment

Requirements

  • educated to GCSE level or equivalent
  • strong sales skills and experience with proven track record
  • relevant and demonstrable experience, at a Team Leader level or an equivalent role, in a Contact Centre environment
  • experience in managing teams to maintain and exceed agreed performance targets
  • ability to learn quickly and adapt to workplace changes
  • proven ability in first line management and addressing unsatisfactory performance and behavioural issues
  • educated to GCSE level, or equivalent
  • proven experience in undertaking performance reviews

manager

Language

  • english

Responsibility

  • work across marketing function to set and deliver the partnership strategy, from agreeing exclusive incentives through to delivering a communications strategy
  • responsible for delivering partner integrations with Agria’s digital platforms
  • setting and planning the digital roadmap for partners from new landing pages through to funnel improvements
  • delivering MI on partner performance and meeting with partners to deliver performance metrics to them
  • work closely with the Channel & Partnerships team to plan and execute new partner integrations, considering the latest UX and CRO principles and compliance regulation
  • monitoring and optimisation of all partner performance metrics across microchipping, retail, breeder, veterinary and rehoming partners. Own and deliver a plan of improvement
  • any personal data that you provide to us will be used for the sole purpose of processing your job application. This information will be kept for up to 6 months from the date that it is received based on our legal obligation under employment law

Requirements

  • ideally will experience in understanding marketing KPIs
  • ideally will have experience of CMS platforms and site content management
  • excellent attention to detail
  • ideally will have experience working within the insurance or financial services sector • Ideally will have experience in website content management and CRO

customer service representative

Working hours

  • full-time

Responsibility

  • agria Pet Insurance has a fantastic opportunity for a Customer Service Representative to join our team
  • this is a Hybrid role and will consist of working from home and our Aylesbury office
  • answer all Customer and Claims incoming calls efficiently, professionally and at all times promoting Agria Pet Insurance
  • outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications
  • outbound calling including; breeders, requesting information for claims and underwriting of new policy applications
  • objection handling including; policy cancellations, premium increases, Claims decisions
  • objection handling including; policy cancellations, Claims decisions
  • you will join us on a full time, permanent basis and in return, you will receive a competitive salary of £21,115 per annum

Requirements

  • educated to GCSE level or equivalent
  • effective questioning and listening skills
  • strong customer service skills essential
  • good organisational and interpersonal skills
  • previous experience in a customer facing role desirable
  • ability to work under pressure and to tight deadlines
  • proven track record of meeting agreed performance targets
  • computer literate with keyboard skills

digital marketing executive

Working hours

  • full-time

Language

  • english

Requirements

  • must have excellent communication skills to work with business partners and various departments within the business
  • ideally will have experience working within the insurance or financial services sector
  • ideally will have experience in website content management and CRO
  • ideally will experience in understanding marketing KPIs
  • ideally will have experience of CMS platforms and site content management
  • ability to effectively prioritise workloads
  • excellent attention to detail
  • well organised and self-motivated

Responsibility

  • suggest and deliver ongoing improvements to improve performance- Reporting on the performance of all free cover activation journeys within Agria’s websites
  • working with marketing and sales teams to improve conversion from free cover activations
  • reporting on the performance of all free cover activation journeys within Agria’s websites
  • working to meet the departmental objectives, including maintaining SLAs and achieving required quality results
  • responsible for monthly plans that achieve the business objectives
  • responsible for reporting and analysis, on a monthly basis, to Digital Marketing Manager
  • working closely with the Channel & Partnerships team to plan and execute new partner integrations, considering website linking, digital banners, journey optimisation and compliance regulation
  • monitoring and optimisation of all partner performance metrics across microchipping, retail, breeder, veterinary and rehoming partners. Suggest and deliver ongoing improvements to improve performance

customer service advisor

Responsibility

  • ensure all company and departmental policies and procedures are adhered too at all times
  • outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications

Earnings on positions in AGRIA PET INSURANCE

Average salary in this position
Average salary in this position in the country
customer service advisor
1966 £
5%
2060 £
quality assurance manager
4166 £
-5%
3990 £

National average salary

2950 £

Average salary in this company

3273 £