AGNEW EQUINE  Salary

HOT LANE FARM HOT LANE BIDDULPH MOOR STOKE-ON-TRENT ST8 7HP
TIN: 07985435

AGNEW EQUINE
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AGNEW EQUINE is looking for employees for positions:

receptionist / administrator

Working hours

  • full-time

Education

  • A-Level or equivalent

Responsibility

  • anticipating and addressing vet’s needs consistently throughout the day to ensure smooth running of their appointments
  • working within our computer practice management system to manage diary and client data – with an attention to detail and confidentiality
  • agnew Equine is a thriving, independently-owned equine veterinary practice looking for a new member to join our office team of 7 office members and 6 vets on the road
  • ordering medication through our bespoke online system
  • in return, we will offer a supportive and enjoyable workplace within our amazing team in a family-run business environment and training in all aspects of the role
  • liaising directly with equine hospitals and laboratories when we refer horses or ponies into them
  • answering phones and serving clients in a courteous, caring, efficient and effective way by making, editing and confirming appointments, collecting payments, providing/seeking out answers to client queries, managing emergencies, prescription requests etc
  • during busy periods, using your knowledge & experience to prioritise tasks effectively

Requirements

  • customer service: 2 years
  • administrative experience: 2 years
  • excellent people skills and a positive, can-do attitude with a high level of organisation, proactivity and ability to multitask/prioritise and work under time pressures. A sharp attention to detail is vital