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AGNEW EQUINE is looking for employees for positions:
receptionist / administrator
receptionist / administrator
Working hours
full-time
Education
A-Level or equivalent
Responsibility
anticipating and addressing vet’s needs consistently throughout the day to ensure smooth running of their appointments
working within our computer practice management system to manage diary and client data – with an attention to detail and confidentiality
agnew Equine is a thriving, independently-owned equine veterinary practice looking for a new member to join our office team of 7 office members and 6 vets on the road
ordering medication through our bespoke online system
in return, we will offer a supportive and enjoyable workplace within our amazing team in a family-run business environment and training in all aspects of the role
liaising directly with equine hospitals and laboratories when we refer horses or ponies into them
answering phones and serving clients in a courteous, caring, efficient and effective way by making, editing and confirming appointments, collecting payments, providing/seeking out answers to client queries, managing emergencies, prescription requests etc
during busy periods, using your knowledge & experience to prioritise tasks effectively
Requirements
customer service: 2 years
administrative experience: 2 years
excellent people skills and a positive, can-do attitude with a high level of organisation, proactivity and ability to multitask/prioritise and work under time pressures. A sharp attention to detail is vital
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