AGE UK GATESHEAD Salary
HOUSE ON THE HILL SUNDERLAND ROAD GATESHEAD NE10 9LR ENGLAND
TIN: 01863488
AGE UK GATESHEAD Premium profile inactive Premium profile inactive
Earnings on positions in AGE UK GATESHEAD
Estimated salary
£ 1001
Median salary at AGE UK GATESHEAD
£ 1001 Lowest salary
£ 1001 The average salary
£ 1001 Highest salary
Do you believe that workers at AGE UK GATESHEAD are paid fairly?
AGE UK GATESHEAD is looking for employees for positions:
customer services advisor
Working hours
- part-time
Language
- english
Education
- A-Level or equivalent
Requirements
- experience of working within the voluntary sector
- ability to assimilate and understand information by listening and questioning with a clear and confident telephone manner
- good General Standard of Education
- experience and knowledge of Gateshead’s health and social care sector
- extensive recent experience of a customer service related role
- car owner/driver with current, clean driving licence or access to suitable means of mobility
- quick and accurate keyboard skills with an ability to write legible and intelligible notes and records
- experience of working with multi-disciplinary teams across health, social care, the voluntary sector and GP practices
Responsibility
- HOURS: 21 per week
- RESPONSIBLE TO: Service Manager
- the role involves responding to all incoming telephone enquiries to the organisation, logging calls on our internet based record system , or passing messages on to the correct person, thereby helping us to improve our efficiency
- RESPONSIBLE FOR: Delivery of information and advice case work
- A key part of the role is to provide information, advice and ‘signposting’ support, as well as assisting with the successful delivery of the income maximisation and the disability benefits claim service to older people and their families living in the Gateshead borough
- participate in training sessions and meetings as necessary
- deal efficiently with incoming calls to ensure minimum delay in providing the client’s required outcome
- carry out tasks according to Age UK policies and standards, in particular on confidentiality, anti–discriminatory policies and health and safety
Earnings on positions in AGE UK GATESHEAD
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1001 £