AGB REMOVALS & STORAGE

Office Manager Willenhall

Position: Office ManagerCompany: AGB Removals & Storage LimitedPlace of Work: WillenhallGeneral Purpose:Responsible for the organisation and co-ordination of office operations, procedures and resources to facilitate organisational effectiveness and efficiency.Ensure the highest levels of customer care are delivered by our employees to customers and clients.Main Job Duties and Responsibilities:assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.allocate available resources to enable successful task performance.co-ordinate office staff activities to ensure maximum efficiency.evaluate and manage staff performance.organise training of new and existing staff members.design and implement office systems.ensure filing systems are maintained and current.establish and monitor procedures for record keeping.ensure security, integrity and confidentiality of data.design and implement office policies and procedures.monitor and review internal processes.implement procedural and policy changes to improve operational efficiency.prepare operational reports and schedules to ensure efficiency.co-ordinate schedules, appointments and bookings.monitor and maintain office supplies inventory.handle customer inquiries and complaints.maintain a safe and secure working environment.Supporting the Operations Director and other senior managers with improving practices, implementing new procedures, and ensuring they are adhered to.Education and ExperienceMinimum 4 years in an Office Manager role.Good standard of general education including GCSE’s in English & MathematicsGood knowledge of administrative management practices and proceduresGo