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AESTHETIC HEALTH is looking for employees for positions:
care coordinator
care coordinator
Working hours
temporary
Responsibility
diary Management, ensuring diary capacity is optimised and maintained at all times
supporting the Clinical team, ensuring covid infection control standards
provide Patient Relations , to clinic patients and visitors, serving to the highest level of customer service
performing Discovery Consultations, ensuring all enquiries are responded to in a timely manner
medical Referrals, internal / external referrals ensuring that a full handover is provided to the responsible clinical team member
management and scheduling of treatment plans post treatment and by telephone ensuring members feel attentively served, and their prescriptions are optimally scheduled, delivered and managed, through ‘active care’
Requirements
excellent customer service, attention to detail, organizational, interpersonal, and communication skills
outstanding listening skills, empathy with patients’ needs and concerns, professionalism and discretion in dealing with varied and challenging situations
ability to convey a positive attitude in all dealings with others, whether patients or staff members
highly motivated and works well under pressure
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