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ADVANCED COMMERCE is looking for employees for positions:
technical support engineer
technical support engineer
Working hours
full-time | Apprenticeship
Requirements
5 GCSEs grades A*-C/9-4 or equivalent
great team-work and interpersonal skills
1-3 years in a customer facing support role
previous experience of online merchandising would be amazing
an interest in technology and familiarity with modern web platforms and their capabilities
excellent written and verbal communication skills, together with a good level of numerical ability
proactive self-starter that works well under pressure
strong organisational skills with a keen eye for detail
Responsibility
ensuring that all requests are responded to in a complete and timely way
matching customers’ requirements to the ever-increasing capabilities of the system
being the face of the company to the customer, communicating in a friendly but professional manner and winning hearts and minds
feedback for the product management process to ensure that customer’s suggestions are incorporated into the roadmap
flexible for non-UK hours too on the odd occasion
flexible for non UK hours too on the odd occasion
this role is an immediate start to support the company’s recent investment and growth plans
estio Training have an exciting new opportunity for a Technical Support Engineer Apprentice with Advanced Commerce, a new B2B software company based in Mayfair, London, with offices across England
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