ADVANCED COMMERCE in London Salary

20 NORTH AUDLEY STREET LONDON W1K 6LX ENGLAND
TIN: 11150949

ADVANCED COMMERCE
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ADVANCED COMMERCE is looking for employees for positions:

technical support engineer

Working hours

  • full-time | Apprenticeship

Requirements

  • 5 GCSEs grades A*-C/9-4 or equivalent
  • great team-work and interpersonal skills
  • 1-3 years in a customer facing support role
  • previous experience of online merchandising would be amazing
  • an interest in technology and familiarity with modern web platforms and their capabilities
  • excellent written and verbal communication skills, together with a good level of numerical ability
  • proactive self-starter that works well under pressure
  • strong organisational skills with a keen eye for detail

Responsibility

  • ensuring that all requests are responded to in a complete and timely way
  • matching customers’ requirements to the ever-increasing capabilities of the system
  • being the face of the company to the customer, communicating in a friendly but professional manner and winning hearts and minds
  • feedback for the product management process to ensure that customer’s suggestions are incorporated into the roadmap
  • flexible for non-UK hours too on the odd occasion
  • flexible for non UK hours too on the odd occasion
  • this role is an immediate start to support the company’s recent investment and growth plans
  • estio Training have an exciting new opportunity for a Technical Support Engineer Apprentice with Advanced Commerce, a new B2B software company based in Mayfair, London, with offices across England