ACTIVE HOSPITALITY  Salary

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73 CORNHILL LONDON EC3V 3QQ UNITED KINGDOM
TIN: 10456269
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ACTIVE HOSPITALITY

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ACTIVE HOSPITALITY is looking for employees for positions:

night porter

  • night porter
  • reception manager

Working hours

  • full-time

Responsibility

  • ensure that the service offered to guests is personal, memorable and to a 4 star hotel standard
  • build relationships with guests, ensuring that they want to return to Gorse Hill
  • ensure good communication with all departments throughout the hotels
  • check in and check out of hotel guests, inclusive of taking payments and reconciling banking
  • handle, follow-up and communicate any comments or complaints from guests, passing them on to the Front of House Manager as necessary
  • be familiar with and promote the hotel facilities
  • to be fully versed with all fire evacuation procedures and operating the fire panel
  • to have an excellent knowledge of all reception procedures